Concierge - Overnight

2 months ago


Happy Valley, United States The Springs Living Full time

Description



Description
Welcome to the next generation in senior living, The Springs Living Happy Valley. Our purpose at The Springs is to change the way people think, feel, and experience working in Senior Living. We’ve taken the time and care, to create handcrafted communities for seniors and their families. All of our communities offer warm and inviting environments that enhance people's lives and offer quality services and genuine solutions for seniors. This position primarily supports seniors living in our community's independent living.

Ability to Relocate:
  • Happy Valley, OR 97086: Relocate before starting work (Required)


Work Location: In person

This is a part-time overnight position, Friday, Saturday, and Sunday nights, 10pm-6:30am. We are seeking a candidate with a blend of customer service skills and problem-solving abilities.
Responsibilities of Overnight Concierge include:
  • Acting as a first responder to resident emergency calls including calling 911 on the residents behalf if needed and providing first aid
  • Light housekeeping in the lobby and theater including vacuuming, dusting, sanitizing counters, mopping, and emptying trash and recycling bins
  • Respond to maintenance emergencies or escalate to appropriate team member
  • Monitoring security cameras
  • Answering phone calls
  • Answering resident questions or concerns

Qualifications:
  • Prior experience in Customer Service
  • Ability to effectively present information and respond to questions from residents, staff, and visitors
  • Ability to prioritize and complete assignments
  • Ability to interpret written or verbal instructions
  • Ability to solve practical problems

Job Type: Part-time

Benefits:
  • 401(k)
  • 401(k) matching
  • Employee assistance program
  • Paid time off
  • Professional development assistance
  • Retirement plan

Schedule:
  • 8 hour shift
  • Holidays
  • Night shift
  • Weekends only

Shift availability:
  • Overnight Shift

Work Location: In person

Job Type: Part-time