Collision Center Manager

6 months ago


College Park, United States Group 1 Automotive Full time

College Park Hyundai Collision Center is looking for a qualified Collision Center/Body Shop Manager.

Our Collision/Body Shop Manager is responsible for the following, while maintaining the efficiency, profitability and reputation of our body shop’s daily operations :

Oversee the quality, timeliness and manner in which repair services are performed and delivered Create a cohesive team with a positive attitude that includes all body shop employees Hire, train, motivate and monitor the performance of all technicians and body shop employees Direct and schedule activities of all technicians assigning work with matching skill levels Regularly monitor actual performance and determine reasons for variance Provide technical support for, supervise, and assist technicians as needed Ensure that all repair work is done correctly and in an acceptable time frame Maintain awareness of current and projected market conditions Keep abreast of all federal, state, and local regulations that affect operations Reach and maintain a high-level of customer satisfaction Maintain existing relationships with customers Coordinate resolution of customer complaints keeping customer satisfaction and department profitability in mind Comply with and enforce all safety policies and procedures at all times Perform other duties as assigned

Qualifications:

At least 2 years of collision managerial experience Complete working knowledge of structural collision repairs Knowledge of DRP for process of insurance claims Excellent communication and problem-solving skills including the ability to maintain composure under stress Strong leadership and motivational skills Strong organizational, multi-tasking and time management skills to meet changing deadlines in a fast-paced environment Professional and dependabl

In addition to competitive pay, we offer the following benefits:

Health, Dental, Vision, Life, and Disability insurance 401(k) plan with company match Health, Dental & Vision Insurance Paid Time off Employee Vehicle Purchase Program Employee Stock Purchase Plan

 



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