WFM Cloud AMS Senior Manager – Human Capital as a Service

Found in: Talent US C2 - 1 week ago

Houston, United States Deloitte Full time

Position Summary

The Human Capital Offering Portfolio focuses on helping organizations manage and sustain their performance through their most important asset: their people. Centered on five core issues, this Portfolio signifies to the market that we see Human Capital as a topic critical to the C-Suite. As we go-to-market we will show our clients that we serve more than HR organizations - from the CEO to CFO, Risk Manager to Business Unit leader—and that we deliver on our issues and help create value for our clients.

This role requires an experienced Human Capital professional who can sell and lead a portfolio of UKG WFM and Infor WFM/HCM Operate clients. This role supports overall strategy, analysis, and execution for the commercialization & go-to-market of our UKG WFM and Infor WFM/HCM Operate offering.

Application Operate Services (AOS) used to be synonymous with support but today it is much more than that. Our Human Capital as a Service (HCaaS) AOS team focuses on helping our clients realize the true value of their UKG WFM and Infor WFM/HCM Cloud transformations by first creating the right solutions to maintain and support their investment. This team brings together our products and capabilities into one integrated offering to create sustained relationships with our clients. As we grow, this team will continue to evaluate and incorporate new products and operate services in our portfolio.

Work You’ll Do 

Responsible for driving marketplace growth of the UKG WFM and Infor HCM/WFM capabilities to expand sales through greenfield opportunities, internal industry channels and accounts. Drives innovative strategy and identifies, develops, and executes sell-with opportunities across UKG WFM and Infor WFM/HCM AOS Responsible for leading client engagements for UKG WFM and Infor WFM/HCM AOS projects and managing the delivery teams on an engagement. Engage with Deloitte account and client senior leadership to manage delivery to their expectations Engage with strategic vendor partnerships and other Deloitte teams and leaders to deliver on sales goals Work with Operate Leaders to sell and deliver UKG WFM and Infor WFM/HCM at stand alone and select engagements Support and engage with internal global teams to develop marketing materials, recruit practitioners, develop competitive assessments, developing internal training materials, track pipeline, customized selling materials, contract support, etc. Develop and execute the plan and associated order boards to further develop client engagement, innovation and skillsets/capabilities across practitioners Identify growth opportunities by leveraging data analytics, new product enhancements, new automation tools, cross-consulting opportunities, and by optimizing all HCaaS products and services Demonstrate a flexible, positive and results-oriented attitude with changing timelines and priorities and can proactively manage up. Works with a sense of urgency and makes efforts to motivate others towards common goals. Work effectively within a matrixed organization. Gather and synthesize complex information, make sound tactical decisions, and communicate such information in a clear, simple way to a variety of audiences, ranging from senior executives to working-level technical specialists.

Required Qualifications: 

Bachelor’s degree, preferably in Human Resources, Computer Science, Information Technology, Computer Engineering, or related IT discipline 8+ years of HR Technology Implementation or AOS experience with deep exposure across the overall HC process taxonomy (including payroll/time) both functionally and technically 3+ years of hands on experience in several Full Life Cycle implementation of the UKG WFM or Infor WFM or HCM Cloud product, from planning to configuration through go live. Minimum of 4 years demonstrated mastery of Excel, Visio and PowerPoint. Ability to travel 0 - 25%, on average, based on the work you do and the clients and industries/sectors you serve. Limited immigration sponsorship may be available.

Possible Locations:  Atlanta, Austin, Baltimore, Birmingham, Boca Raton, Boise, Boston, Charlotte, Chicago, Cincinnati, Cleveland, Columbus, Dallas, Davenport, Dayton, Des Moines, Detroit, Fort Worth, Grand Rapids, Harrisburg, Hartford, Houston, Indianapolis, Jacksonville, Kansas City, Louisville, McLean, Memphis, Miami, Midland, Minneapolis, Nashville, New Orleans, Philadelphia, Pittsburgh, Portland, Raleigh, Richmond, Rosslyn, Salt Lake City, San Antonio, St. Louis, Stamford, Tampa, Tulsa, Washington DC

Information for applicants with a need for accommodation:

About Deloitte Consulting’s Human Capital as a Service

Human Capital as a Service (HCaaS) is focused on developing and delivering a Human Capital Platform of products and research, enabling digital organization and helping clients improve their performance and better adapt to disruption in their business. HCAS delivers insights to clients through a modern, digital destination for employees, managers, and HR Professionals. This offering helps organizations to move faster, adapt quickly, learn rapidly, and embrace a dynamic workforce.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

For more information about Human Capital, visit our landing page at :

#HC24 #HCaaS24

Recruiting tips

From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

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