Medical Office Specialist
4 weeks ago
Overview
Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.
The Patient Service Specialist performs complex administrative duties including but not limited to patient registration, patient scheduling, providing excellent customer service to clients, and management of multi-line phone system. This role requires a general knowledge of various systems and/or procedures. This position ensures that every patient is treated with quality clinical care and is provided a welcoming and respectful experience.
Responsibilities
Greet patients and visitors Communicate wait times to patients and direct them accordingly Obtain authorization, as needed, to process patients for services Check in patients using appropriate patient management system Explain all required forms to patients and ensure proper completion of all paperwork Answer incoming telephone lines and direct the caller accordingly Contact patients regarding appointment reminders, rescheduling, or cancellations. Check out patients in appropriate patient management system and distribute records File paperwork, medical records, and correspondence Maintain inventory of office supplies and printed forms Manage dissemination of all paperwork to outside parties including non-injury, custody, and control forms Follow HIPAA guidelines and safety rules Attend center staff meetings Participate in initial and ongoing training as required Complete processing of patient referrals including accurate checkout, paperwork processing, patient education, and communication with Client Support Group Assist Center Operations Director or other leader in managing daily administrative functions Assist in maintaining a neat, clean, and orderly appearance throughout the facility Use employer reporting tool to scan and distribute employer results and paperwork Review clinician transcriptions and enter applicable charges via internal charge entry system. Perform some medical assistant duties such as breath alcohol tests, drug screens, TB skin test reads and/or other duties as assigned/approved by medical leadershipThis job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications
Education Level: High School Diploma or GED
Job-Related Experience
6 months to 1 year Working knowledge of state-specific occupational medicine requirements preferredJob-Related Skills/Competencies
Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Demonstrated effective communication and interaction with employers, patients, providers, and other employees Demonstrated ability to maintain working relationship with all levels of employees Demonstrated excellent customer service skills Demonstrated intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications Ability to perform all aspects of front office operations Drive to achieve or exceed established service standards
Additional Data
This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Concentra is an Equal Opportunity Employer, including disability/veterans
Need help finding the right job?
-
B2B Account Specialist
4 weeks ago
Boca Raton, Florida, United States Office Depot General Full timeOverview The Account Specialist manages implementation activities ensuring a seamless transition for Small, Medium and Regional business that require project management interaction from to transfer from their current vendor. Performs account assessment and account set-up services for all new Regional business. Will lead all communication with the customer...
-
Medical Accounts Receivable Specialist
2 weeks ago
Boca Raton, United States ENT and Allergy Associates of Florida Full timeENT and Allergy Associates of Florida has been serving the needs of our patients for 60 years. Join us and experience what it's like to take pride in being part of a dynamic team that is on the cutting edge. ENT and Allergy Associates of Florida is currently seeking a Medical Accounts Receivable Specialist for a full-time, Monday - Friday, 8:30-5:00...
-
Medical Office Supervisor
3 days ago
Boca Raton, United States Florida ENT Associates Full timeJob DescriptionJob DescriptionJob Summary: We are seeking a dedicated and experienced Medical Office Supervisor to join our ENT practice. The Medical Office Supervisor will be responsible for overseeing the daily operations of the office, managing administrative staff, and ensuring efficient patient flow and satisfaction. This role requires strong leadership...
-
Medical Accounts Receivable Specialist
4 weeks ago
Boca Raton, United States ENT and Allergy Associates of Florida Full timeJob DescriptionJob DescriptionENT and Allergy Associates of Florida has been serving the needs of our patients for 60 years. Join us and experience what it's like to take pride in being part of a dynamic team that is on the cutting edge.ENT and Allergy Associates of Florida is currently seeking a Medical Accounts Receivable Specialist for a full-time,...
-
Medical Accounts Receivable Specialist
2 weeks ago
Boca Raton, United States ENT and Allergy Associates of Florida Full timeJob DescriptionJob DescriptionENT and Allergy Associates of Florida has been serving the needs of our patients for 60 years. Join us and experience what it's like to take pride in being part of a dynamic team that is on the cutting edge.ENT and Allergy Associates of Florida is currently seeking a Medical Accounts Receivable Specialist for a full-time,...
-
TSA Pre-Check Support Traveling Trainer
2 weeks ago
Boca Raton, Florida, United States Office Depot Full timeJoin Our Team - Office Depot TSA Training Specialist Position Primary Responsibilities: Train and ensure operational excellence at all Office Depot TSA locations, focusing on quality submissions and error elimination Develop training courses and materials for workshops and group sessions, evaluating learning performance and identifying areas for...
-
Medical Office Manager
1 week ago
Boca Raton, United States Boca Raton Psychopharmacology Associates Full timeDescription Full-time position to handle all administrative tasks in a 1 physician medical practice in central Boca Raton. Ideally, the candidate should have minimum 3-5 years of experience and have sound interpersonal and computer skills. Experience with billing is a plus but not required Responsibilities •Responsibilities include scheduling patients,...
-
Senior Account Manager
4 weeks ago
Boca Raton, United States Office Depot Full timeThe Sr. Account Manager position at ODP Business Solutions has two primary objectives: increasing existing account penetration and servicing existing revenue. Specifically, the position is responsible for traveling within the assigned territory to make sales and solicit orders for contracts from customers. The role involves selling both office and non-office...
-
Senior Account Manager
4 weeks ago
Boca Raton, United States Office Depot Full timeThe Sr. Account Manager position at ODP Business Solutions has two primary objectives: increasing existing account penetration and servicing existing revenue. Specifically, the position is responsible for traveling within the assigned territory to make sales and solicit orders for contracts from customers. The role involves selling both office and...
-
Safety and Security Officer
2 weeks ago
Boca Raton, Florida, United States Health Care District of Palm Beach County Full timeOverview The Safety & Security Officer ensures there is a safe, protected, and secured environment throughout the business units and correspondingassigned locations by patrolling and monitoring corresponding premises. Asneeded, he/she will provide guidance and direction to staff, visitors, andpatients when arriving to the unit and during times of...
-
Chief Medical Officer
1 week ago
Boca Raton, United States National Health Partners Full timeJob DescriptionJob DescriptionChief Medical Officer - Miami, Florida!Join thsi well established and respected MSO managing over 700 providres in Florida!Exciting opportunity in a growth period for the organization.Assist in the strategy, direction, and execution of clinical development plans. Report to the COO and President to develop and implement...
-
Office Manager
2 days ago
Boca Raton, United States PCC Medical Holdings LLC Full timeJob Title: Office Manager Reports to: Regional Manager/Operations Manager PCC Medical Holding, LLC (Physician Care Centers) is a dynamic and fast-growing company of primary medical offices throughout the country. Specializing in family medicine and the Medicare population, we have grown to more than 50 clinics, 90 providers, and 500 employees spanning...
-
Medical Assistant
4 weeks ago
Boca Raton, United States MyDoc Women's Health Specialists Full timeJob DescriptionJob Description MyDoc Women’s Health Specialists is looking for a MEDICAL ASSISTANT to join our growing team.Qualified candidates are great with dealing with people, experienced with medical environment, able to maintain confidential patient records and have great time management skills. Candidates must be comfortable working on general PC...
-
Human Resources Specialist
3 weeks ago
Boca Raton, United States Ultimate Staffing Full timeHuman Resources Specialist Job in Boca Raton, FLOur client is seeking a vibrant, detail oriented and self-motivated HR Specialist who has a minimum of 2 years of recent HR experience. The Human Resources Specialist will support an HR Director and the main responsibilities will include HRIS employee records management, onboarding and compliance, payroll...
-
Sr. Category Solutions Merchant
4 weeks ago
Boca Raton, United States Office Depot Full timeThe Sr. Category Solutions Merchant will be responsible for the development and the execution of the strategic category plan for multiple departments. They will oversee the channel strategy, vertical engagement, store optimization, offer development and the go to market strategy. Must understand customer needs, enabling them to provide solutions by segment...
-
Human Resources Specialist
4 weeks ago
Boca Raton, United States Ultimate Staffing Full timeHuman Resources Specialist Job in Boca Raton, FL Our client is seeking a vibrant, detail oriented and self-motivated HR Specialist who has a minimum of 2 years of recent HR experience. The Human Resources Specialist will support an HR Director and the main responsibilities will include HRIS employee records management, onboarding and compliance, payroll...
-
Intake Specialist
4 days ago
Boca Raton, United States The Law Offices of Kanner & Pintaluga P A Full timeJob DescriptionJob DescriptionKanner & Pintaluga, a dynamic and rapidly growing personal injury and property damage law firm, seeks a highly motivated and passionate Intake Specialist to join our team in Boca Raton, Florida.POSITION SUMMARY: The Intake Specialist is the initial point of contact between the Firm and potential clients. They introduce the...
-
Safety and Security Officer
2 weeks ago
Boca Raton, United States Health Care District of Palm Beach County Full timeOverview The Safety & Security Officer ensures there is a safe, protected, and secured environment throughout the business units and correspondingassigned locations by patrolling and monitoring corresponding premises. Asneeded, he/she will provide guidance and direction to staff, visitors, andpatients when arriving to the unit and during times of...
-
Cleaning Specialist
4 weeks ago
Boca Raton, United States Total Cleaning Full timeCleaning SpecialistSTART IMMEDIATELY - Cleaner with Janitorial Experience. We are looking for cleaning specialists that are dedicated, detailed oriented and passionate about delivering exceptional quality.Duties and Responsibilities: • Clean floors and surfaces using prescribed cleaning methods and procedures • Mix appropriate proportions of cleaning...
-
Clinical Specialist- Allergy
4 weeks ago
Boca Raton, United States United Allergy Services Full timeJob Summary: A Clinical Allergy Specialist manages the day-to-day operations of the United Allergy Services allergy center, administering allergy tests, educating patients on allergen immunotherapy, administering processes, professionally interacting with providers and medical practice employees, and providing patient-centered care to the many allergy...