Service Technician

1 month ago

Avon, United States Franklin Electric Full time
DescriptionGENERAL DESCRIPTION OF POSITIONThe Service Technician position is responsible for the timely and accurate installation and maintenance of residential softener and/or water treatment systems for Franklin Water Treatment customers. 
Key Responsibilities
  • Comply with policies, guidelines, and regulatory requirements per the Franklin Electric Quality System.
  • Follow detailed service instructions, processes, and procedures.
  • Meets daily service schedule as assigned.
  • Uses available parts to assemble various water treatment equipment or kits according to operating instructions.
  • Safely operate the assigned Service vehicle.
  • Report problems with quality, process, equipment, and materials to Production Supervisor.
  • Maintains a clean and organized Service vehicle appropriately supplied with the proper tools and parts.
  • Performs other duties as required or assigned.


Skills Knowledge and ExpertiseSkills and Abilities
  • Reads and understands documents such as policy manuals, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to clearly communicate with customers and colleagues especially related to water softener and water treatment processes.
  • Ability to operate hand tools and power tools safely and effectively.
  • Ability to understand and resolve basic plumbing problems and repairs
  • Utilizes common sense understanding in order to carry out written, oral, or diagrammed instructions.
  • Provides accurate work on a consistent basis meeting precise tolerances and standards.
  • Interpersonal skills sufficient to work closely with others on a team.
  • Ability to demonstrate flexibility in work environment performing a variety of frequently changing tasks.
  • Ability to work alone effectively under stress and in situations dangerous to self or others.
  • Completes some moderately repetitive tasks.
  • Ability to stay organized and order materials around the warehouse.
 Education and Experience
  • High School Diploma or Equivalent (required).
  • Valid driver’s license with a safe driving history.
  • 1-3 years or more experience working in a plumbing type position (preferred).
Computer Skills
  • Basic.
PHYSICAL ACTIVITIESWhile performing the functions of this job, the employee is:
  • Continually required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
  • Regularly required to sit or stand and to walk.
  • Regularly required to stoop, kneel, crouch, or crawl.
  • The employee must frequently lift and/or move up to 50 pounds and occasionally required to lift up to 100 pounds.
Don’t feel like you check all the boxes in the job description? Here at Franklin Electric, we are dedicated to building a diverse and inclusive culture which includes embracing candidates from a variety of different backgrounds and industries. We highly encourage you to apply so we can connect on this and future opportunities. 
BenefitsFranklin Electric is committed to offering its employees a comprehensive benefit package at a competitive cost. The Franklin Electric benefit program is designed to offer eligible employees the flexibility to select benefits that best suit their individual needs and goals. Franklin Electric offers a generous and expansive benefit program, including employer sponsored disability and life insurance, as well as options for medical, dental and vision. The benefit program reflects Franklin Electric’s dedication to its employees and also offers a variety of voluntary product offerings on top of the basic benefit plan. Finally, Franklin Electric offers a generous 401(k) program with a company provided match and service contribution for eligible employees. Significant costs are assumed by Franklin Electric as part of its continuing commitment to provide a holistic benefit program. 

Becoming a part of the Franklin team not only provides outstanding benefits, it also opens doors to opportunities for future growth.  Enjoy peace of mind with a world-class company, but more importantly, be satisfied in knowing you make a difference.

Join our team and enjoy the perks of DailyPay Get paid for your hard work every day with us. #DailyPay Franklin Electric is a global leader in water and energy systems, committed to continuous improvement and innovation to meet the diverse needs of our customers. Our founders in 1944 named the company after America’s pioneer electrical engineer, Benjamin Franklin, which lives on today in our culture to drive us to push boundaries and create meaningful change. We offer a comprehensive range of pumps, motors, drives, and controls for residential, commercial, agricultural, industrial, and municipal applications.

More than just a workplace, Franklin Electric is a vibrant and inclusive community of forward-thinkers, united by our mission to drive positive impact worldwide. Our culture fosters career growth and personal development, with a focus on promoting from within and nurturing talent. Our recent awards in “America's Most Responsible Companies”, “Most Trusted Companies” by Newsweek, “America’s Climate Leaders” and “Indiana’s Best Places to Work” attest, we're dedicated to upholding the highest standards of corporate responsibility.

At Franklin Electric, we believe that everyone deserves to be treated fairly and respectfully, and that our diversity of thought, culture and experience makes us a stronger company. Our commitment to social responsibility is evident in programs like the Franklin Women's Network and our philanthropic efforts through the Franklin Wells for the World Foundation. Through these endeavors, we've provided clean water to over 284,000 people in 12 countries, addressing the global water crisis head-on,

Locally in our communities, the Franklin Electric Charitable and Educational Foundation (FECEF) supports causes close to our hearts, such as United Way, Boys & Girls Club, and Big Brothers Big Sisters. Our dedication to excellence extends beyond our products and services, shaping a brighter future for both our employees and the communities we serve. Join us in driving meaningful change and making a difference with Franklin Electric.

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