Lobby Attendant

3 weeks ago


Melrose Park, United States Pollo Campero Full time

The Lobby (Attendant) ensures a fluent and pleasant experience for the customer while in the restaurant.

Requirements

Must be 18 years of age or olderPreferred: Fluent in English & SpanishPreferred: 1+ year of experience in similar rolesAbility to lift and push 50 lbs.Ability to stand for long periodsFlexibility to work nights, weekends, and holidaysMust follow the company Personal Care and Hygiene policiesMust be able to produce authorized U.S. work documents

Key Responsibilities

Welcomes the customerAssist with packaging bread, tortillas, cookies, sauces and other productsTakes orders to the respective tablesPicks up and maintains order in the assigned tables (cleaning dining room tables)Ensuring customer satisfaction is met by promoting restaurant surveyEnsuring the restrooms are clean and fully stockedSweep and mop dining room Cleaning windowsMaintains overall sanitation, health, cleanliness, and safety standards for food preparation areas, cooking services, and dishes and utensils. Follows and abides by all safety rules, policies, and procedures

Expected Behaviors

Be Service OBSESSED, provides help to the customer whenever neededFriendly, welcoming attitudeEnergetic Team PlayerMust have great interpersonal communication skills to work with othersSense of urgencyAttention to details that will make a memorable visit for a customerProactively help where it is most needed in the restaurant

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