Phone Operator PRN Rotating

1 month ago

Phoenix, United States Tenet Healthcare Full time

Welcome to Abrazo Health Network, where making a real difference in people's lives is at the heart of everything we do. Beyond just medical treatments, we believe in the power of genuine relationships and heartfelt compassion. It's what sets us apart and makes us truly special.

When you join our team, you're not just stepping into a job – you're becoming part of a community that uplifts and supports each other every day. We know that healthcare requires a unique blend of talent and dedication, and we are fully committed to providing an environment that enriches and rewards your journey.

Picture yourself among the brightest healthcare professionals, all united by a common purpose: caring for our community with unwavering commitment. At Abrazo Health, you won't just find colleagues; you'll find awe-inspiring teammates who share your passion for making a meaningful impact.

If you're ready to go above and beyond, to embrace the energy and camaraderie that Abrazo Health offers, then join us on this incredible adventure. Together, we'll embrace a healthier world – one patient at a time. Let your career find its purpose here at Abrazo.

Telecommunications Attendant Per Diem Rotating Position Summary:

To effectively handle communications and codes through the switchboard and to relay calls and messages to the proper person or department using a pleasant, clear phone voice and proper etiquette skills so that customers perceive excellent, competent service.

THE TELECOMMUNICATIONS ATTENDANT PER DIEM ROTATING CANDIDATE WILL POSSESS THE FOLLOWING EDUCATION, LICENSE/CERTIFICATIONS, AND EXPERIENCE.

MINIMUM EDUCATION:  High School Diploma or equivalent GED.

MINIMUM EXPERIENCE:  On the job training.

PREFERRED EXPERIENCE:  Previous switchboard or telephone experience.

SPECIAL SKILLS:  Must be able to react quickly and calmly to emergency situations and work without direct supervision. Must possess good interpersonal skills. Must exude excellent communication skills including proper phone etiquette.

#LI-TW2

Answers calls in efficient manner, uses digital pages as needed. Accesses patient information, uses scripting for all interactions.

Education:

Required: High school graduate or equivalent

Experience:

Required: 6 months as operator or in customer service

Certifications: Physical Demands:

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