Entry Level Customer Service Assistant
1 month ago
Job Title: Entry Level Customer Service Assistant Company: Icon V
Location: Orlando, FL
Job Description:
Icon V is excited to welcome an enthusiastic and customer-focused Entry Level Customer Service Assistant to our Orlando, FL team. This role is an excellent starting point for individuals looking to build a career in customer service and learn valuable skills in a supportive environment.
Key Responsibilities
- Handle customer concerns, questions, and requests with efficiency and a solutions-oriented mindset.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to ensure seamless communication and resolution of customer issues.
- Assist in preparing customer correspondence and updating account details as needed.
- Support the administrative team with filing, data entry, and general office duties.
- Provide updates to customers regarding orders, services, or company policies.
Skills, Knowledge and Expertise
- High school diploma or equivalent; college coursework is a plus.
- Excellent verbal and written communication skills.
- Strong interpersonal skills and a customer-first attitude.
- Ability to multitask, prioritize tasks, and maintain attention to detail.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Benefits
Benefits:
Icon V Marketing Company offers a comprehensive benefits package, including:
- Medical, dental, and vision insurance
- 401(k) retirement plan with employer match
- Paid time off and holidays
- Opportunities for professional development
- Employee discounts and perks
- A supportive and collaborative work environment
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