Manager 2, Custodial

Job Summary

The Custodial Service Manager 2 position reports to the Facilities Director of Custodial and plays a pivotal role in maintaining the cleanliness and functionality of Salt Lake Community College (SLCC) campuses. With a focus on creating safe and appealing environments, this position oversees custodial and event setup operations, ensuring adherence to policies and procedures. Operating under broad direction, the Manager is accountable for project milestones, team objectives, and delegation of assignments and quality control. They contribute to strategic formulation and apply a wide range of professional and management principles. Ability to work independently or collaboratively.

The ideal candidate must possess strong critical thinking abilities to analyze complex situations and develop effective solutions. Additionally, excellent conflict resolution skills and emotional intelligence are essential to navigate interpersonal dynamics and foster positive relationships with the team and all SLCC campus personnel. Important note : Unforeseen emergency circumstances, such as natural disasters, may arise at any hour of the day, necessitating on-call availability during such events. Essential Responsibilities and Duties Oversee all custodial and event setup operations, ensuring compliance with safety standards and procedures. Implement comprehensive quality control protocols to maintain cleanliness standards and thorough event setup, ensure a positive experience for all attendees and staff members. Coordinate and maintain SLCC required training for custodial and event setup staff to provide consistent and reliable facilities support. Maintain a flexible schedule, including on-call availability for snow removal and emergency building clean-ups. Perform advanced management duties while also being prepared to fulfill custodial responsibilities as needed. Support recruitment, hiring, disciplinary actions, and termination procedures. Verify and approve payroll hours. Foster positive relationships with administration, faculty, staff, students, and the public to create a positive work environment. Assist in scheduling custodial and event set-up shifts across campuses. Implement cost-saving measures to improve operational efficiency. Manage work orders in the Computerized Maintenance Management Systems (Sprocket). Provide clear instructions and leadership to direct reports. Develop and maintain effective preventative maintenance programs. Conduct building inspections to ensure cleanliness and equitable employee performance evaluations. Perform snow and ice removal to maintain safe entranceways and sidewalks. Maintain supply and equipment records for reporting and budgeting purposes. Assist with custodial and event set-up tasks as required. Ensure completion of all SLCC, Facilities, and custodial required training. Schedule and deliver necessary training sessions for all employees. Provide coaching and mentoring to direct reports on college policies, procedures, and duties. Other duties as assigned. Essential Responsibilities and Duties Continued Minimum Qualifications Bachelor’s degree. Three (3) to five (5) years of recent related full-time leadership experience. Trade off 2:1 in experience/ education requirement.Valid Utah Driver License. Preferred Qualifications Advanced computer proficiency. Five (5) – seven (7) years recent leadership experience. Five (5) – seven (7) years of even setup and teardown experience. Recent Sprocket software experience. Knowledge, Skills & Abilities Proficiency in custodial and event setup practices, including knowledge of Team Cleaning methods. Effective communication skills with the ability to articulate their vision clearly and inspire others through effective communication. Integrity that demonstrates honesty, trustworthiness, and consistency in their actions. Empathy to understand and empathizes with the needs and concerns of their team members. Decisiveness with the ability to make tough decisions and take decisive action when necessary. Adaptability to be flexible and able to adapt to changing circumstances and environments. Accountability to be responsibility for actions and hold themselves and others accountable for achieving goals. Clear vision for the future and inspires others to work towards that vision. Confidence in themselves and their abilities, which helps inspire confidence in their team. Collaboration and ability to work effectively with others and foster a collaborative environment. Resilience to bounce back from setbacks and persevere in the face of challenges. Strong leadership skills with the ability to motivate employees and work effectively in teams. Excellent time management and organizational abilities, with the capability to prioritize tasks and meet deadlines. Knowledge of hiring, disciplinary, and termination processes, as well as record-keeping and budget management. Familiarity with safety regulations outlined by OSHA and ISSA, including the ability to read and understand SDS labels. Proficiency in MS Office applications and Computerized Maintenance Management Systems (CMMS) for tracking work orders. Physical ability to safely move heavy objects, set up events, and perform custodial duties. Ability to communicate effectively with a broad range of diverse people, ability, culture, and ethnic background, to maintain good working relationships across the College. Ability to work with all groups in a diverse academic, socioeconomic, cultural, and ethnic background of community college students, faculty, and staff, including those with disabilities. Non-Essential Responsibilities and Duties

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