Receptionist - State Farm Agent Team Member

2 months ago

Kissimmee, United States Oswaldo Velazquez - State Farm Agent Full time
Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Receptionist - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Work with the agent to develop and maintain a digital marketing system to promote the office.
As an Agent Team Member, you will receive...

  • Group Life Insurance Benefits
  • Hourly pay plus commission/bonus
  • Paid time off (vacation and personal/sick days)
  • Valuable experience
  • Growth potential/Opportunity for advancement within my agency
Requirements

  • Excellent interpersonal skills
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Dedicated to customer service
  • Experience in a variety of computer applications, particularly Windows
  • Ability to work in a team environment
  • Ability to effectively relate to a customer
  • Bilingual - Spanish required
  • Property and Casualty license (must be able to obtain)

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