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Host/Hostess at Rivers Casino Pittsburgh
3 months ago
Job Title: Host/Hostess at Rivers Casino Pittsburgh – Martorano’s
Position Summary: We are seeking a dedicated Host/Hostess to join our team to ensure exceptional guest experiences by managing reservations, providing warm greetings, and maintaining a welcoming atmosphere.
Responsibilities:
Extend a warm welcome to guests upon arrival and bid them farewell after their dining experience. Accompany guests to their tables at a comfortable pace, assisting with seating arrangements. Offer quality assurance by wishing guests an enjoyable dining experience. Uphold hospitality standards by engaging with guests through eye contact, warm greetings, and friendly conversation. Manage incoming calls and reservations promptly and courteously. Communicate any special requests, celebrations, or time constraints to the server using approved procedures. Execute opening and closing procedures. Provide the kitchen and management with information on large parties during meal periods. Attend to table setups, ensuring they are properly arranged before seating guests. Other duties as assigned.Qualifications:
1+ years of experience in a bar, lounge, or full-service restaurant preferred. Excellent verbal and written communication skills in English with basic math proficiency. Ability to foster positive relationships with team members and other departments. Flexible availability, including holidays and varied shifts. Ability to successfully complete pre-employment processes.Physical Requirements:
Ability to stand, walk, bend, and kneel during shifts. Capable of lifting, pushing, and pulling items up to 25lbs.The above duties and responsibilities are representative. Full job descriptions available upon hire.
