Assistant Manager

1 month ago

Shawnee, United States Mazzio's Full time

Job Details

Description

Position Summary:

The Assistant Manager is part of the Restaurant Management team, assisting in the daily operations of the location. Assistant Managers provide direct supervision and ensure all crew members work efficiently and effectively during their shifts.

*Assistant Managers must work an average of 30 hours per week.

Primary Responsibilities

The following information represents the majority of the duties performed in the position, but are not meant to be all inclusive nor prevent other duties from being assigned when necessary.

Responsible for adhering to restaurant performance standards such as ensuring all crew members are actively working at their assigned stations/duties while on the clock, regulating workflow, reassigning crew as needed through the shifts. Supports labor goals by reducing crew if business volume slows. Responsible for resolving guest concerns, either in person or via phone. Uses good judgement when determining if customer credit is necessary. When credit is necessary, provides appropriate documentation of the decision so that audits can be completed. Ensures guest needs are met throughout the shift by such activities as ensuring enough dough is prepared, quoted delivery times are accurate, drivers are verifying orders at dispatch, tables are being pre-bussed and bussed in a timely manner, guests are promptly welcomed to the restaurant, and guests are thanked for their business and invited back when they are leaving. Ensures food safety and sanitation standards are maintained by such activities as follows: Verifying gloves are worn when employees are touching ready to eat food and cut gloves are work during prep. Ensuring the crew keeps restrooms clean and well stocked. Tables, chairs, beverage dispensers and other items are regularly disinfected with sanitation wash. Food products are stored at the proper temperatures. Ensures floors and other surfaces are kept clear of debris and water and that caution signs are appropriately used when floors are wet. Verify that crew members are following the uniform guidelines and hair is properly restrained. Ensure all crew members are wearing appropriate non-slip footwear to help prevent accidents. Responsible for performing various tasks during the shift. This includes: driver, P1, and server cash out and tip distribution, cash counts of safe and drawers at scheduled times, prepares deposits, conducts end of shift and/or end of day activities on point of sale and back-office systems. Documents unusual events and cash anomalies via Incident Report per the policies and procedures of the Company. Responsible for the safety and security of crew, guests, products, and cash while manager on duty. This includes: Ensuring doors are locked when should be, alarms are set when leaving for the evening, money is secure, and safe is locked when not in use throughout the shift. Allowing only authorized personnel in the restaurant after hours. Assistant Managers are assigned the responsibility of various administrative tasks in the restaurant such as writing schedule, inputting produce or Sygma orders, conducting inventory, preparing weekly packet, inputting cash paid outs, interviewing, or other administrative duties. Responsible in the training and development of crew members.

Qualifications

Knowledge, Skills & Abilities

Proven ability to:

Excellent communication and interpersonal skills. Proven leaderships and decision-making skills. Excellent guest relations skills and tact. Ability to work as a part of a team and collaborate effectively. In depth knowledge of Mazzio’s operational procedures. Understanding of relevant health and safety regulations. Comfortable with workplace technology, POS systems, etc. Basic math skills. Ability to manage, direct and correct crew members.

Experience/Education & Certification/Licenses

Requires High School diploma or GED equivalent. Assistant Managers must pass the Mazzio’s Comp 1 Test, successfully run a shift as the person in charge, and pass the Mazzio’s Comp 2 Test before being promoted to the Assistant Manager role. The position may require a Food Handler’s permit and/or Foodservice Sanitation Certification and/or other individual compliance permits, certificates, or licenses dependent upon the laws of the city or county in which the restaurant is located. Position requires a valid driver’s license with valid personal vehicle insurance. Must have a driving record that meets the standards set forth by Mazzio’s insurance carrier.

Physical Demands

Physical Strength and Stamina Demands: The Assistant Manager exerts up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly in the performance of activities. Force includes push/pull/lift. The Restaurant Manager is required to perform most work from a standing position. Work may involve frequent walking, intermixed with sitting for brief periods of time. Work requires stamina to perform duties for extended periods of time typically comprised of 8-12 hour shifts and frequent “split shifts” (4-6 hours shifts with “off time” of 2-4 hours between shifts). Shifts encompass early morning, lunch, afternoons, dinner, and late night. Physical and Sensory Demands: Reaching, climbing, stooping, kneeling, crouching, handling, fingering, feeling, lifting, carrying, standing, walking, pushing, and pulling is required occasionally in the performance of functional duties. Requires punctual, regular, and reliable attendance. A sense of taste is required for this position to determine the quality of food products.

Working Conditions

An Assistant Manager is mostly subject to inside environmental conditions, which are protected from the weather, but not necessarily temperature changes. The position provides occasional exposure to extreme heat with temperatures sufficiently high to cause marked bodily discomfort. Wet and/or humid conditions are present where they come into contact with water and other liquids. Subject to frequent washing of hands and arms. Routinely operates kitchen equipment consisting of moving conveyor- type belts and rollers and rotating mixer hooks and slicing blades. Machines, Tools, Equipment and Work Aids: Adding machine, calculator, cash register, charts, computer terminal, diagrams, directives, documents, forms, keyboard, manuals, ovens, pen, pencil, publications, reference books, ruler, schedules, specifications, telephone, tape, and video recorders.

Disclaimers: 

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. These statements are not an exhaustive list of all responsibilities, duties and skills required of the personnel so classified.

Mazzio’s LLC is an Equal Employment Opportunity (EEO) employer and does not discriminate in any employment actions based on race, color, religion, sex, national origin, age, marital status, disability, veterans’ status, or any other bases protected by Federal/State laws.

This and all job descriptions for Mazzio’s LLC are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.

  • Assistant Manager

    3 weeks ago

    Shawnee, United States Planet Fitness - United FP Management, LLC Full time

    Job DescriptionJob DescriptionTHE PLANET FITNESS MISSIONWe at Planet Fitness are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable in a diverse, judgement free zone where a lasting, active lifestyle is built. Our product is a tool. A means to an end. Not a brand name or a mold maker, but a tool that can be used by...

  • BER - Assistant Manager

    1 month ago

    Shawnee, United States Pizza hut Full time

    To eat. To laugh. To share. That's why people come to Pizza Hut. It's the calling of our Assistant General Managers to make them feel like family with smiles, teamwork and dedication. If you're an experienced restaurant or retail assistant manager, think about a career with Pizza Hut. You know who you are - a natural leader, you love putting together a...

  • Assistant Retail Manager Shawnee

    4 weeks ago

    Shawnee, United States Sun Tan City - JB and Associates Full time

    Job DescriptionJob DescriptionBenefits:Employee discountsFlexible scheduleOpportunity for advancementTraining & development 12268 Shawnee Mission Parkway, Shawnee, KS 66216Benefits/PerksPERSONAL & MANAGER BONUSES & FREE TANNING! *Special deals for friends & family members too!Clean Environment.Employment growth opportunities & On-the-Job Training...

  • Assistant Retail Manager Shawnee

    3 weeks ago

    Shawnee, United States Sun Tan City - JB and Associates Full time

    Job DescriptionJob DescriptionBenefits:Employee discountsFlexible scheduleOpportunity for advancementTraining & development 12268 Shawnee Mission Parkway, Shawnee, KS 66216Benefits/PerksPERSONAL & MANAGER BONUSES & FREE TANNING! *Special deals for friends & family members too!Clean Environment.Employment growth opportunities & On-the-Job Training...

  • Assistant Retail Manager Shawnee

    3 weeks ago

    Shawnee, United States Sun Tan City - JB and Associates Full time

    Job DescriptionJob DescriptionBenefits:Employee discountsFlexible scheduleOpportunity for advancementTraining & development 12268 Shawnee Mission Parkway, Shawnee, KS 66216Benefits/PerksPERSONAL & MANAGER BONUSES & FREE TANNING! *Special deals for friends & family members too!Clean Environment.Employment growth opportunities & On-the-Job Training...

  • Restaurant Assistant Manager

    2 weeks ago

    Shawnee, United States Patrice & Associates Franchising, LLC Full time

    Job DescriptionJob DescriptionFor immediate interviews, contact Mike Cinamon at mikec@patriceandassociates.comRestaurant Shift Managers Kansas City, MO Up to $22.00 per hour with monthly bonus Casual, fun environment, 750+ Locations nationwide, Closed on Major Holidays with paymonthly bonuses, excellent benefits, and growth opportunityManaging Partnerships...

  • Restaurant Assistant Manager

    2 months ago

    Shawnee, United States Van's Pig Stands - Shawnee Full time

    Job DescriptionJob DescriptionAre you passionate about barbecue and providing outstanding customer service? Van’s Pig Stands, a beloved local BBQ chain, is looking for two Assistant Managers who are energetic, team-oriented, and ready to lead in a fast-paced restaurant setting. We value honesty, integrity, and a dedication to culinary excellence.What We...

  • Restaurant Assistant Manager

    3 weeks ago

    Shawnee, United States Van's Pig Stands - Shawnee Full time

    Job DescriptionJob DescriptionAre you passionate about barbecue and providing outstanding customer service? Van’s Pig Stands, a beloved local BBQ chain, is looking for two Assistant Managers who are energetic, team-oriented, and ready to lead in a fast-paced restaurant setting. We value honesty, integrity, and a dedication to culinary excellence.What We...

  • Assistant Salon Manager

    3 weeks ago

    Shawnee, United States Great Clips Full time

    Got shears and a winning attitude? Have a yearning to earn and a desire to support other stylists? Then let’s talk! Maybe you’re a stylist who wants more responsibility, or you’re looking for a new opportunity? If this sounds like you, then you may have what it takes to be an assistant salon manager at a Great Clips salon. Great things happen at a...

  • Assistant Salon Manager

    1 month ago

    Shawnee, United States Great Clips Full time

    Got shears and a winning attitude? Have a yearning to earn and a desire to support other stylists? Then let’s talk! Maybe you’re a stylist who wants more responsibility, or you’re looking for a new opportunity? If this sounds like you, then you may have what it takes to be an assistant salon manager at a Great Clips salon. Great things happen at a...

  • Assistant Salon Manager

    3 weeks ago

    Shawnee, United States Great Clips Full time

    Got shears and a winning attitude? Have a yearning to earn and a desire to support other stylists? Then let’s talk! Maybe you’re a stylist who wants more responsibility, or you’re looking for a new opportunity? If this sounds like you, then you may have what it takes to be an assistant salon manager at a Great Clips salon. Great things happen at a...

  • Assistant Salon Manager

    1 month ago

    Shawnee, United States Great Clips Full time

    Got shears and a winning attitude? Have a yearning to earn and a desire to support other stylists? Then let’s talk! Maybe you’re a stylist who wants more responsibility, or you’re looking for a new opportunity? If this sounds like you, then you may have what it takes to be an assistant salon manager at a Great Clips salon. Great things happen at a...

  • Maurices Part-time Assistant Manager

    1 day ago

    Shawnee, United States Maurices Full time

    Brand Overview: As a hometown specialty retailer, maurices is deeply committed to bringing affordable, versatile, and flattering fashion to small towns across North America. We inspire women of all ages to look and feel their best - just as they are. With 900+ stores, we've earned our reputation as a leader in hometown fashion. The true secret to our...

  • Assistant Director

    1 month ago

    Shawnee, United States Sylvan Full time

    Job DescriptionJob DescriptionGENERAL SUMMARYThe Assistant Director is responsible for delivering a high quality personal customer experience by ensuring that Sylvan education programs are delivered by teachers as designed and that the ongoing education needs of Sylvan families are met.  To ensure a personal learning experience, the Assistant...

  • Assistant Director

    3 weeks ago

    Shawnee, United States Sylvan Full time

    Job DescriptionJob DescriptionGENERAL SUMMARYThe Assistant Director is responsible for delivering a high quality personal customer experience by ensuring that Sylvan education programs are delivered by teachers as designed and that the ongoing education needs of Sylvan families are met.  To ensure a personal learning experience, the Assistant...

  • Assistant Director

    1 month ago

    Shawnee, United States Sylvan Full time

    GENERAL SUMMARYThe Assistant Director is responsible for delivering a high quality personal customer experience by ensuring that Sylvan education programs are delivered by teachers as designed and that the ongoing education needs of Sylvan families are met. To ensure a personal learning experience, the Assistant Director monitors student performance,...

  • Service Manager>

    2 months ago

    Shawnee, United States Goodyear Full time

    Goodyear - Shawnee, KS [Department Supervisor] As a Service Manager at Goodyear, you'll: Manage the service department; Assist Center Manager in achieving sales, units, and profited budgeted objectives; Assist with hiring, training, and managing associates; Communicate specific work assignments and responsibilities to associates; Ensure proper service...

  • Dental Assistant

    3 weeks ago

    Shawnee, United States Positive Impact Dental Alliance Full time

    Are you ready to join a workplace where the energy is contagious, the values are unshakeable, and every day is a reason to celebrate? Positive Impact Dental is looking for a superstar Dental Assistant with a passion for patient care to join our dynamic team in Shawnee, Oklahoma. Picture this: a workplace where patient-focusedness isn't just a goal—it's our...

  • Nursing Manager

    2 months ago

    Shawnee, United States Johnson County Government Full time

    Nursing Manager (Manager IV) Location US-KS-Shawnee ID 2024-2352 Category Healthcare, Welfare, and Social Services Benefits Category Full Time - Regular (Full Benefits) Salary Min USD $43.58/Hr. Salary Max USD $65.37/Hr. Organizational Unit Mental Health Work Schedule M-F 8-5 Driving Status Intermediate...

  • Office Manager

    1 month ago

    Shawnee, United States Pools by york Full time

    Job DescriptionJob Description**Job Summary:**The Office Manager will be responsible for overseeing the daily operations of our office, ensuring smooth and efficient administrative functions. This role involves coordinating with various team members, managing office supplies and equipment, handling customer inquiries, and supporting the management team. The...