Director of Clinical Services

3 weeks ago

Milwaukee, United States Synergy Senior Care Full time

Hiring Immediately Paid Relocation

Must have 5+ years multi-facility Director of Clinical Services Experience.

Who we are:

We are a nursing home management company servicing 8 communities across Central and Northern Wisconsin. We believe in working as a team to provide guidance and support to our communities and help them achieve the best level of resident care that they can.

What we are looking for:

We are in search of a Director of Clinical Services to round out our corporate management team. The perfect candidate will be independent, well versed in clinical processes and quality improvement strategies, organized and able to drive improvement. You will aid the Communities as a regional resource in the identification of campuses in need of assistance with resident care, quality service, and regulatory support. You will provide day-to-day support and management needed to assist with the stabilization of the communities.

In collaboration with senior leadership, you will develop work plans, set community goals, and monitor expected dates for goal completion. You will be expected to work a flexible schedule and must be willing to travel among different locations on a routine basis.

Responsibilities:

Assists the head of Operations to ensure facility Administrators and Directors of Nursing achieve success in their roles.

Works closely with Operations and Sales to orient and train team members on Quality Improvement.

Works with recruiting teams at Corporate and campuses to ensure qualified management and staff are hired and trained, as well as company policies, guides, and forms are implemented and followed

Ensures that:

  • Residents are appropriately assessed and receiving quality services as documented on the Resident Service Plan.
  • Charges for care are accurate and reflect the needs addressed in the assessment.
  • Promptly investigates incidents/accidents and complaints and reports findings and appropriate recommendations to senior leadership.

Ensures that follow-up communication occurs to complainants and that substantiated complaints are resolved to the satisfaction of the complainant.

Ensures the delivery of standardized or specialized training programs for front line staff at the community.

Provides skills competency testing of staff, as required.

Assists the regional and community leadership teams with a resolution of difficult staffing and scheduling issues.

Maintains an awareness and strong working knowledge of changing regulations and recommendations on the Federal, State and even

County levels at each location, providing recommendations to senior leadership based on this knowledge.

Creates policies, processes and procedures to ensure the highest quality of care is provided to our residents.

Qualifications:

  • Registered Nurse Current/active, unencumbered state nursing license in the state of practice/residency
  • Education or experience sufficient to meet position requirements or as required by State regulations
  • Ability to work a flexible schedule, including weekends and holidays, to meet the requirements of the position
  • Meets all mandatory health requirements by State regulations; Maintains CPR and/or First Aid Certification as required by State regulations
  • Continuing education annually or as required by the State Board of Nursing
  • The ability to work according to the necessary schedule to meet job requirements with or without reasonable accommodation is an essential function of this position

Preferred Qualifications:

  • Previous experience as a Health and Wellness Director, Director of Nursing or Clinical Director
  • Previous experience managing multiple locations (multi-site) Bachelor's or Master's degree in nursing
  • The ideal candidate will uphold the principles of our mission; to enrich life through meaningful relationships and vibrant communities
  • Actively express compassion for residents, staff, and guests
  • Maintain humility Engage others in fun and creative activities
  • Strive for excellence in all aspects of the job Work with integrity in all interactions


Benefits:

  • 401(k)
  • Dental insurance
  • Vision insurance
  • Flexible schedule
  • Corporate Credit Card for Travel Expenses
  • Health insurance
  • Paid time off
  • Professional development assistance

License/Certification:

  • RN (Required)

Work Location:

  • Multiple locations

Work Remotely:

  • Partial

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