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Operator - Wyndham Pagosa Springs Resort

4 months ago

Pagosa Springs, United States Wyndham Destinations Full time

We Put the World on Vacation

At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Starting Rate of Pay is $18.50 Per Hour

J-2059 - Operator

How You’ll Shine:
As a PBX Operator, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests’ vacations memorable from registration to checkout. You’ll extend hospitality with heart in everything you do, from sharing information about the resort and nearby attractions to providing room rate quotes and confirming reservations.

How You'll Make an Impact:

Bring smiles to guests from around the world by providing warm welcomes Guide guests through the registration process, issue unit keys, and provide information about the resort and area attractions Process cash and credit card transactions strictly following established procedures Balance cash receipts, perform bucket checks, and complete other cashier/money handling responsibilities Complete all check-out procedures and verify that the correct charges and credits are reflected in guest folios Reserve and confirm reservations for individuals and/or groups Provide guests with room rate quotes Respond to guest inquiries and concerns as quickly and completely as possible Promote teamwork and quality service through daily communications and coordination with other departments


What You’ll Bring

Professional appearance and a positive, can-do attitude Excellent communication skills with the ability to read, write and understand English Ability to solve problems with a minimum of supervision Basic math skills and knowledge of proper cash handling procedures Ability to multitask and work in a fast-paced environment Attention to detail and strong organizing skills Basic computer and office skills Hotel hospitality front office system knowledge a plus Ability to work independently or with others as needed

Applications are accepted on an ongoing basis. To apply to this role, please click on “Apply Now” below. If you are interested in similar positions, please visit careers.travelandleisureco.com to review and apply for vacant positions.

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.• Medical• Dental• Vision• Flexible spending accounts• Life and accident coverage• Disability• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)• Wish day paid time to volunteer at an approved organization of your choice• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)• Legal and identity theft plan• Voluntary income protection benefits• Wellness program (subject to provider availability)• Employee Assistance Program

Compensation

Generally starting at $18.50 - $18.50 per hour. The actual hourly rate of the candidate(s) selected for this role will be set based on a variety of factors, including but not limited to experience, education, skills, training, and work location.

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.