![Cleveland Clinic](https://media.trabajo.org/img/noimg.jpg)
Patient Service Specialist
3 weeks ago
Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.
As a Patient Service Specialist, you will provide comprehensive, proactive and “Patient First” customer service to our patients and visitors through the entirety of their visit. Patient Service Specialists manage a wide variety of patient requests including appointment scheduling, patient registration, wayfinding and other general questions. It’s vital that our Patient Service Specialists make positive first impressions on patients and visitors, ensure stellar and efficient patient experiences, reduce financial loss and ensure compliance.
The ideal future caregiver is someone who:
• Has excellent communication and customer service skills.
• Acts in a professional, caring and helpful manner.
• Can multi-task while paying attention to details and staying organized.
• Is flexible, compassionate and friendly.
•Demonstrates a strong work ethic.
This role will allow you to create the foundation in healthcare that you’ve been looking for. You will be supported as you enhance your customer service skills and advance your career as this position offers tuition reimbursement and endless opportunities within Cleveland Clinic.
At Cleveland Clinic, we know what matters most. That's why we treat our caregivers as if they are our own family, and we are always creating ways to be there for you. Here, you'll find that we offer: resources to learn and grow, a fulfilling career for everyone, and comprehensive benefits that invest in your health, your physical and mental well-being and your future. When you join Cleveland Clinic, you'll be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare.
Job Responsibilities:
Education:
High School Diploma or GED required.Certifications:
None required.Complexity of Work:
Ability to perform basic math sufficient to process insurance co-pays.Working knowledge of PC window applications sufficient to input and retrieve data.Ability to partner with others as needed to trouble shoot and resolve general technology issuesMust be able to type a minimum of 30 words per minute (assessed at time of application) or demonstrable personal computer keyboard skills.Knowledge of medical terminology preferred.A desire and commitment to provide the highest level of satisfaction in quality service, caring and compassion to patients, their families and visitors. Excellent communication and organizational skills are essential in order to successfully communicate with a diverse patient population and workforce.High level of customer service experience, exemplary interpersonal skills and ability to interact with patients and families in a wide variety of sensitive situations. Interest in learning new technology and troubling shooting to resolve minor technical issues.Easily adapts to changing technology, policies, procedures and processes. Demonstrated interest in process improvement or adopting new processes and or technology.Demonstrated ability to understand and interpret medical insurance information. Critical thinking, decisive judgment, and ability to work independently with minimal supervision in an often hectic environment.Demonstrated independent thinking and problem-solving skills, ability to exercise judgment to triage issues and concerns. Demonstrated ability to switch from one task to another successfully in a fast-paced, ever changing environment.Work Experience:
Minimum two years of patient registration, appointment scheduling, insurance processing or customer service/concierge experience. Demonstrated experience in providing exceptional customer services and conflict resolution.Associate’s Degree may substitute for one year of experience.Bachelor’s Degree may substitute for the experience requirement.Physical Requirements:
Dexterity sufficient to operate a PC and other office equipment.Requires extended periods of standing, walking or sitting.Good visual acuity through normal or corrected vision.Must be able to navigate various locations and function in a fast-paced, hectic environment.Ability to lift and transport up to 25 pounds.Personal Protective Equipment:
-
Patient Service Specialist
5 days ago
Las Vegas, United States Cleveland Clinic Full timeJoin the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of...
-
Patient Service Specialist
7 days ago
Las Vegas, United States Select Medical Full timeOverview Dignity Health Outpatient Center Patient Service Specialist Front Desk Receptionist Position Status: Full-Time (40 Hours) Pay Range: $17-18 hourly depending on experience Location: 8740 West Charleston Blvd Las Vegas, NV (Boca Park) Job Benefits include: Competitive salary PTO Medical, Dental, Vision Insurance 401(K) Matching Employee...
-
Patient Service Specialist Trainee
1 month ago
Las Vegas, United States Cleveland Clinic Full timeJoin the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of...
-
Patient Service Specialist Trainee
4 weeks ago
Las Vegas, United States Cleveland Clinic Full timeJoin the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of...
-
Patient Service Specialist
5 days ago
North Las Vegas, United States Dignity Health Physical Therapy Full timeOverview Dignity Health Outpatient Center Patient Service Specialist **Front Desk Receptionist Position** Status: Full-Time (40 Hours) Pay Range: $17-18 hourly depending on experience Location: West Craig North Las Vegas Job Benefits include: Competitive salary PTO Medical, Dental, Vision Insurance 401(K) Matching Employee Discount Growth...
-
Patient Services Specialist
2 weeks ago
Las Vegas, United States SMI IMAGING LLC Full timeDescription Join the fastest growing outpatient radiology practice in the Nation- SimonMed Imaging! Our commitment to excellence and improving patient care paired with the best-in-class technology allows us to be an industry leader in the constantly evolving health care environment. Secure your spot now and take advantage of a unique career opportunity to...
-
Patient Services Specialist
2 weeks ago
Las Vegas, United States SMI IMAGING LLC Full timeDescription Join the fastest growing outpatient radiology practice in the Nation- SimonMed Imaging! Our commitment to excellence and improving patient care paired with the best-in-class technology allows us to be an industry leader in the constantly evolving health care environment. Secure your spot now and take advantage of a unique career opportunity to...
-
Patient Services Specialist
7 days ago
Las Vegas, United States SMI IMAGING LLC Full timeDescription Join the fastest growing outpatient radiology practice in the Nation- SimonMed Imaging! Our commitment to excellence and improving patient care paired with the best-in-class technology allows us to be an industry leader in the constantly evolving health care environment. Secure your spot now and take advantage of a unique career opportunity to...
-
Patient Account Specialist
2 days ago
Las Vegas, United States Velazquez Pain Relief Center Full timeJob DescriptionJob DescriptionAbout the Role:We are seeking a Patient Account Specialist to join our team at Velazquez Pain Relief Center in Las Vegas, NV. This role is an integral part of our patient care team, ensuring that all financial aspects of patient accounts are handled accurately and efficiently.Address is: 1617 E Windmill Lane Ste 300 Las Vegas,...
-
Service Support Specialist
1 month ago
Las Vegas, United States Service Corporation International Full timeOur associates celebrate lives. We celebrate our associates. Consider the possibilities of joining a Great Place to Work! This role provides exemplary customer service in all areas of helping client families following the loss of a loved one. A sense of urgency, empathy, attention to detail and strong communication skills are required to succeed and...
-
Service Support Specialist
4 weeks ago
Las Vegas, United States Service Corporation International Full timeOur associates celebrate lives. We celebrate our associates. Consider the possibilities of joining a Great Place to Work! This role provides exemplary customer service in all areas of helping client families following the loss of a loved one. A sense of urgency, empathy, attention to detail and strong communication skills are required to succeed and...
-
PATIENT ACCOUNTS SPECIALIST
2 weeks ago
Las Vegas, United States Western CBO Full timeJob Description Responsibilities Western Region CBO The Western Region Consolidated Business Office provides business office services including: billing, collections, cash posting, pre-access management, variance and customer service to our affiliated UHS facilities. We are seeking dynamic and talented individuals to join our team. Job...
-
Service Support Specialist
4 weeks ago
Las Vegas, United States Service Corporation International Full timeOur associates celebrate lives. We celebrate our associates. Consider the possibilities of joining a Great Place to Work! This role provides exemplary customer service in all areas of helping client families following the loss of a loved one. A sense of urgency, empathy, attention to detail and strong communication skills are required to succeed and fulfill...
-
Patient AR Specialist
2 months ago
Las Vegas, United States American Vision Partners Full timeCompany Intro: At American Vision Partners (AVP), we partner with the most respected ophthalmology practices in the country and integrate best-in-class management systems, operational infrastructure, and advanced technology to provide the highest quality patient care possible. Our practices include Barnet Dulaney Perkins Eye Center, Southwestern Eye Center,...
-
Patient Scheduling Specialist
2 weeks ago
Las Vegas, United States VIVIDA DERMATOLOGY Full timeVivida Dermatology is seeking a dynamic team player to join our Call Center department as a Patient Scheduling Specialist . The ideal candidate will bring their expertise in customer service, time management, appointment scheduling and have great attention to detail. Those with specialty clinic scheduling background are encouraged to apply. KEY JOB...
-
Client Service Specialist
2 months ago
Las Vegas, United States NurseCore Full timeJob DescriptionJob DescriptionClient Service Specialist – Home CareNurseCore is seeking a Client Service Specialist – Home Care for our Las Vegas office. As a national leader in home care services, we offer competitive compensation and the chance to build a rewarding and fulfilling career. If you’re motivated, enthusiastic and have experience in a...
-
Client Service Specialist
4 weeks ago
Las Vegas, United States NurseCore Full timeClient Service Specialist – Home Care NurseCore is seeking a Client Service Specialist – Home Care for our Las Vegas office. As a national leader in home care services, we offer competitive compensation and the chance to build a rewarding and fulfilling career. If you’re motivated, enthusiastic and have experience in a service related industry, you...
-
Client Service Specialist
4 weeks ago
Las Vegas, United States NurseCore Full timeJob DescriptionJob DescriptionClient Service Specialist – Home CareNurseCore is seeking a Client Service Specialist – Home Care for our Las Vegas office. As a national leader in home care services, we offer competitive compensation and the chance to build a rewarding and fulfilling career. If you’re motivated, enthusiastic and have experience in a...
-
Client Service Specialist
2 weeks ago
Las Vegas, United States NurseCore Full timeJob DescriptionJob DescriptionClient Service Specialist – Home CareNurseCore is seeking a Client Service Specialist for our Las Vegas home care office. As a national leader in home care services, we offer competitive compensation and the chance to build a rewarding and fulfilling career. If you’re motivated, enthusiastic and have experience in a service...
-
TMBC Service Specialist
5 days ago
Las Vegas, United States BPS Direct, LLC Full timeThe Service Specialist assists in all aspects of Service Department operations including unit inventory procedures, pre-delivery inspection (PDI) and delivery orientation. Position may also assist customers requiring service or warranty repairs for t Specialist, Service Manager, Service, Operations, Retail, Delivery, Management