Senior Manager, Product Support Services

6 months ago

Woonsocket, United States CVS Health Full time

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
 
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary: CVS Pharmacy, Inc., a CVS Health company, is hiring for the following role in Woonsocket, RI: Senior Manager, Product Support Services to plan, initiate, and manage IT projects for digital product development. Duties include: drive day-to-day development activities for digital product initiatives that generate multi-million dollar business value for the organization and touch millions of consumers; streamline the execution of team priorities while maintaining the conceptual and technical integrity of the features/components for the team; maintains the product backlog and facilitates decision-making on stories, bug fixes, and technical debt as they move through stages in team Rally board; collaborate with Agile teams to continuously review business needs, refine priorities, outline deliverables, and identify and address dependencies, opportunities and risk; works with Product Managers and stakeholders to decompose features into prioritized user stories that deliver value and tangible business results; provide feedback on architecture recommendations with respect to product vision to ensure the development team has sufficient understanding to design, develop, and test user story functionality; provides subject matter expertise to explain digital product vision and user stories to the team to ensure requirements are understood and customer value is delivered; and liaise with the Business Product Owner, Product Manager, Business Initiative Owner and Solution Architect to clarify requirements. Telecommuting available. Multiple positions. - Requirements: Master's degree (or foreign equivalent) in Computer Science, Computer Engineering, Information Technology, or a related field, and two (2) years of experience in the job offered or a related occupation. Requires two (2) years of experience in each of the following: requirements analysis, translating business requirements into software solutions, and preparing functional and technical documentation; Oracle PL/SQL, MySQL, and MariaDB; providing domain support for a healthcare or retail pharmacy organization; Agile methodologies and SAFe Software Development Principles; JIRA and Rally; Jenkins; Angular; Bootstrap; jQuery; SOAP; and Web Service APIs. Telecommuting available. Pay Range: $120750.00/year to $240000.00/year.

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

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