![Asurion](https://media.trabajo.org/img/noimg.jpg)
Orlando Onsite
3 weeks ago
Technical Support & Sales Representative- Orlando, FL
This position requires newly hired Technical Support and Sales Representatives to work in our office located at 4000 Millenia Blvd, Orlando, FL 32839.
Pay rate: Pay per experience with $20/hour Guarantee pay
Base pay is guaranteed and paid bi-weekly + early access to earned pay, now available
Make money moves with Asurion $20 per hour is the guaranteed minimum pay. After training you will move to a Pay Per Experience model where you will get paid for each completed conversation with a customer. Our top experts make up to $32+/hour. During offline hours (meetings and coaching) you will be paid at an Hourly Rate of $20/hour.
Asurion offers affordable medical, dental and vision benefits program (Some plans average under $20/paycheck for single coverage; rates vary by location)
At Asurion, we don’t just provide customers with exceptional service—we create a positive experience for our employees, helping them grow their careers while they help customers enjoy and do more with their technology.
Our sales & tech support reps are solution driven. They build authentic relationships with customers, manage one-on-one conversations via chats, emails and over the phone and get to know each customer’s specific needs. Our team works hard to service and sell products that give each customer the best experience with their technology.
As a sales and technical support representative, here’s what you will do:
Evaluate and troubleshoot customer concerns Identify technical issues, deploy solutions with efficient, clear, courteous, and accurate communication Sell Asurion smart home and other products on every call Explain device capabilities, wireless carrier data product offerings and company policies Meet goals and grow from feedback and coaching Utilize call center technology to troubleshoot, input, track and report customer issues When needed, escalate calls to the appropriate tier of customer service function This role will include offering multi product sales during each call
Here’s what you’ll bring to the team:
We take care of you (benefits/perks):
Asurion’s business model is based on building lasting relationships with customers by providing products that customers need and understand. It is through the integrity that our experts display in serving, solving and selling to our customers that we create those enduring connections. In their interactions with customers, experts are expected to listen to the customer’s needs, provide accurate information and conduct themselves in a way that is consistent with Asurion's values.
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