HVAC Service Technician

6 months ago

Castro Valley, United States DMG Corporation Full time

DMG Corporation (an Ambient Company) is a regional, independent sales agency for premier HVAC equipment representing engineered products designed and customized to meet our customer's specific needs. Distinguished company with excellent benefit package, including paid time off, paid holidays and top tier medical, dental & vision coverage options available.

We have an immediate opening for a full-time HVAC Service Technician in our DMG Service & Control Division. This position will be based out of the DMG North office in Castro Valley, California. All applicable equipment is provided.

DUTIES AND RESPONSIBILITIES:

  • Promote goodwill with customers who own, purchase, or specify DMG equipment and ensure their customer experience is positive.
  • Perform inspections of DMG equipment prior to start-up and commissioning to verify equipment is installed correctly and in accordance with manufacture's installation guidelines.
  • Counsel contractor customers who install DMG equipment incorrectly on proper install.
  • Startup/commission and repair of DMG equipment.
  • Train end users on the proper operation and maintenance of DMG equipment.
  • Initiate and follow through with warranty claims on DMG equipment, which may entail diagnosis and repair at job sites.
  • Troubleshoot and resolve controls and start up issues in the field. • Be the technical expert on all DMG equipment.
  • Maintaining good working relationships with DMG Sales Engineers and customers through verbal and written correspondence
  • Perform other duties as assigned.

KNOWLEDGE AND ABILITIES:

Knowledge of:

  • Standard practices of the HVAC trade.
  • Theory of HVAC and refrigeration systems.
  • Computer Usage: Basic data entry and ability to navigate the use of email, internet, word processing programs, and service tools.
  • Materials, methods, and tools used in the operation and repair of HVAC and refrigeration systems.
  • Manual and electrical tools and equipment applicable to the HVAC and refrigeration trade.
  • Brazing and soldering techniques.
  • Health and safety regulations.
  • Basic record-keeping techniques.
  • Proper methods of storing equipment, materials, and supplies.

Ability to:

  • Perform skilled mechanical maintenance duties in the inspection, repair, installation of HVAC equipment.
  • Perform preventive maintenance and routine servicing of equipment.
  • Diagnose defects, and install, repair, and maintain heating, ventilating, and air-conditioning units.
  • Follow oral and written instructions.
  • Operate specialized machinery, equipment, and tools in the repair of HVAC equipment.
  • Communicate effectively both orally and in writing.
  • Understand and follow oral and written directions.
  • Work cooperatively with others.
  • Work independently with little direction.
  • Meet schedules and timelines.
  • Maintain regular, good attendance.
  • Maintain routine records and prepare reports.

PHYSICAL DEMANDS:

  • Work is performed while standing, sitting and/or walking.
  • Requires the ability to communicate effectively using speech, vision, and hearing.
  • Requires the use of hands for simple grasping and fine manipulations.
  • Requires bending, squatting, crawling, climbing, and reaching.
  • Requires the ability to lift, carry, push, or pull medium weights, up to 75 lbs.
  • Requires activities involving being around moving machinery, exposure to marked changes in temperature and humidity, and exposure to dust, fumes, and gases.

EDUCATION AND EXPERIENCE:

  • High School Diploma or G.E.D. Certificate
  • Trade School Certification in HVAC

LICENSES AND OTHER REQUIREMENTS:

  • Valid Driver's License and good driving record
  • Active EPA Universal Section 608 Certification
  • R410a Certification
  • OSHA 30 preferred

DMG is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

In compliance with California Consumer Privacy Protection Act (CCPA), there may be a need to collect your personal information, (Name, Address, Phone Number. E-mail, etc.). When applying for a position with our firm, you are providing consent to use such information within the normal scope of recruiting and business operations. The company does not and will not sell your Personal Information for any consideration. For a complete list of the information we collect, please see our Company Public Privacy Policy located on our website at


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