Point of Sale Training

1 week ago

Oklahoma City, United States Global Payment Holding Company Full time

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Summary
The Point of Sale Training Lead is responsible for the Learning and Development strategy for POS Sales Team Members. The primary responsibility is to create engaging and authentic learning experiences and content that enables high performance. As an Instructional Designer, you will be responsible for designing and developing instructional materials, incorporating instructional design principles and technologies. Your expertise in curriculum development and instructional strategies will be crucial in ensuring the delivery of high-quality learning experiences. It is critical that you build strong relationships and foster collaboration with our product, marketing, sales, program management and other stakeholders.

Responsibilities

Create engaging learning activities and compelling course content that enhances retention and enables performance excellence

Work with subject matter experts and identify target audience’s training needs

State instructional end goals and create content that matches them

Visualize instructional graphics, learning strategies, content and journeys that contribute to enhanced learning and results.

Conduct instructional research and analysis on learners and contexts to ensure training is relevant and impactful.

Apply tested instructional design theories, practice and methods

Provide exercises and activities that enhance the learning process

Create supporting material/media (audio, video, simulations, role plays, games etc)

Decide on the criteria used to judge learner’s performance and develop assessment instruments and ensure stakeholders are informed

Maintain project documentation and course folders

Build strong working relationships with Point of Sale Business stakeholders.

Create learning strategies that establish trust and a clear organizational readiness for Point of Sale sales success.

Bush boundaries, try new things, be creative and drive results through strong learning strategies.

Regularly update business leaders on progress with both story and qualitative data.
 

Qualifications

10+ years in Learning and Development

Proven working experience in instructional design and with instructional technology

Excellent knowledge of learning theories and instructional design models

Lesson and curriculum planning skills

Solid knowledge of course development software and at least one Learning Management System

Visual design skills and ability to storyboard

Ability to write effective copy, instructional text, audio scripts/video scripts

BS or MA degree in instructional design, educational technology or similar

Strong strategic agility and project management skills

Experience teaching in workshop environment

#LI-Onsite

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