Customer Accounts Advisor

4 weeks ago

Marble Falls, United States Aaron's Family of Companies Full time

Customer Accounts Advisor

Marble Falls, Texas

Overview

A Customer Account Advisor plays a key role in assisting the Customer Accounts Department with lease agreement renewals. In this role you will also support the overall needs of the store by assisting other team members. You will have direct contact with customers and will act as a customer counselor for timely agreements and renewals. You'll have an opportunity to work in an environment which prides itself on recognizing and rewarding top performers.

Benefits

Discover our commitment to keeping our community healthy, refreshed, and engaged.

*Rewards vary based on Full- and Part-Time employment status.

*Rewards vary for locations in Canada.

401(k) Plan Life Insurance Medical, Dental, & Vision Insurance Paid Time Off Discounts and stock purchasing plan Direct Deposit Sundays Off

Customer Accounts Advisor

Job Schedule Corporate Retail Store Job ID 59347 Date posted 08/12/2024

Compensation range for this position is between $12.00-13.00 per hour. This position has bonus incentive pay based off performance.


Aaron’s Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. 

Skills for Success
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron’s team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. 

The Work

Attainment and upkeep of customers’ accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone  Sell customers on the benefits of timely lease agreement renewal payments  Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals  Assist with merchandise returns and guest deliveries as directed by management  Clean and certify merchandise in the Quality Assurance Center for all items personally returned  Complete and maintain weekly vehicle maintenance sheet and route sheets daily  Load, secure and protect product in company vehicle  Safely operate company vehicle  Assist the Sales Team as needed Any reasonable duties requested by management 

Requirements

United States at least 21 years old with a valid state Driver’s License and compliance with the Company’s Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.  Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron’s Brand and protect company assets Maintain a professional appearance Proficient computer skills

  • Customer Accounts Manager

    4 weeks ago

    Marble Falls, United States The Aaron's Company, Inc. Full time

    Aaron’s Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals. As a Customer Account Manager, you will strategically influence team performance to help our customers achieve their goals of ownership and assume a wide...

  • Associate Financial Advisor

    4 weeks ago

    Marble Falls, United States Edward Jones Full time

    Client advocate. Skilled communicator. Problem solver. Does that describe you? If so, we need you on our team. At Edward Jones, we're all about making a difference. In the lives of our clients - and our people. Our licensed branch associates are highly visible members of the client team, working under the leadership of a financial advisor.You thrive in an...

  • Associate Financial Advisor

    1 month ago

    Marble Falls, United States Edward Jones Full time

    Client advocate. Skilled communicator. Problem solver. Does that describe you? If so, we need you on our team. At Edward Jones, we're all about making a difference. In the lives of our clients - and our people. Our licensed branch associates are highly visible members of the client team, working under the leadership of a financial advisor.You thrive in an...

  • Customer Accounts Manager

    1 month ago

    Marble Falls, United States Talent AcquisitionHuman Resources, The Aaron's Family of Companies Full time

    C1383 - Marble Falls, 2003 Us Highway 281, Marble Falls, Texas, United States of America Req #58856 Monday, July 29, 2024 We are Aaron’s - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service. We provide our team members the opportunity to reach their full potential in a team-oriented,...

  • Associate Financial Advisor

    4 weeks ago

    Marble Falls, United States Edward Jones Full time

    Client advocate. Skilled communicator. Problem solver. Does that describe you? If so, we need you on our team. At Edward Jones, we're all about making a difference. In the lives of our clients - and our people. Our licensed branch associates are highly visible members of the client team, working under the leadership of a financial advisor.You thrive in an...

  • Associate Financial Advisor

    3 weeks ago

    Marble Falls, United States Edward Jones Full time

    Client advocate. Skilled communicator. Problem solver. Does that describe you? If so, we need you on our team. At Edward Jones, we're all about making a difference. In the lives of our clients - and our people. Our licensed branch associates are highly visible members of the client team, working under the leadership of a financial advisor. You thrive in an...

  • Associate Financial Advisor

    4 weeks ago

    Marble Falls, United States Edward Jones Full time

    Job DescriptionClient advocate. Skilled communicator. Problem solver. Does that describe you? If so, we need you on our team. At Edward Jones, we're all about making a difference. In the lives of our clients - and our people. Our licensed branch associates are highly visible members of the client team, working under the leadership of a financial advisor.You...

  • Associate Financial Advisor

    4 weeks ago

    Marble Falls, United States Edward Jones Full time

    Client advocate. Skilled communicator. Problem solver. Does that describe you? If so, we need you on our team. At Edward Jones, we're all about making a difference. In the lives of our clients - and our people. Our licensed branch associates are highly visible members of the client team, working under the leadership of a financial advisor.You thrive in an...

  • Associate Financial Advisor

    3 weeks ago

    Marble Falls, United States Edward Jones Full time

    Client advocate. Skilled communicator. Problem solver. Does that describe you? If so, we need you on our team. At Edward Jones, we're all about making a difference. In the lives of our clients - and our people. Our licensed branch associates are highly visible members of the client team, working under the leadership of a financial advisor.You thrive in an...

  • Associate Financial Advisor

    1 month ago

    Marble Falls, United States Edward Jones Full time

    Client advocate. Skilled communicator. Problem solver. Does that describe you? If so, we need you on our team. At Edward Jones, we're all about making a difference. In the lives of our clients - and our people. Our licensed branch associates are highly visible members of the client team, working under the leadership of a financial advisor.You thrive in an...

  • Associate Financial Advisor

    2 months ago

    Marble Falls, United States Edward Jones Full time

    Client advocate. Skilled communicator. Problem solver. Does that describe you? If so, we need you on our team. At Edward Jones, we're all about making a difference. In the lives of our clients - and our people. Our licensed branch associates are highly visible members of the client team, working under the leadership of a financial advisor. You thrive in an...

  • Associate Financial Advisor

    2 months ago

    Marble Falls, United States Edward Jones Full time

    Client advocate. Skilled communicator. Problem solver. Does that describe you? If so, we need you on our team. At Edward Jones, we're all about making a difference. In the lives of our clients - and our people. Our licensed branch associates are highly visible members of the client team, working under the leadership of a financial advisor.You thrive in an...

  • Solar Advisor

    3 months ago

    Marble Falls, United States Apricot Solar Full time

    Job DescriptionJob DescriptionAt Apricot Solar, we are committed to helping people and the environment. Our mission is to install solar on every rooftop, of every home, in the U.S. while providing the opportunity for every family we serve to save money, add value to their homes, and improve the quality of their life through renewable technology. Apricot...

  • Retail Customer Advisor

    3 days ago

    Marble Falls, Texas, United States Home Depot Full time

    Customer Service/Sales AssociatesWe are seeking enthusiastic and customer-focused individuals to become part of our team as Customer Service/Sales Associates. In this position, you will play a vital role in delivering prompt and friendly assistance to our customers by understanding their requirements and providing support.Gain knowledge about our products...

  • Quick Lane Advisor

    3 months ago

    Marble Falls, United States Johnson Sewell Ford Lincoln Full time

    Job DescriptionJob DescriptionAssists customers with repair and scheduled maintenance service requests. Helps to ensure the vehicle is fixed right the first time by accurately documenting the customer concern on the repair order. The advisor also consults customers on needed scheduled maintenance repairs. Reviews root cause and corrective repair action with...

  • Senior Investment Advisor

    1 month ago

    Marble Falls, United States The Ladders Full time

    Thank you for your interest in our company! To apply, click on the button above. You will be required to create an account (or sign in with an existing account). Your account will provide you access to your application information. The email address used in establishing your account will be used to correspond with you throughout the application process....

  • Customer Advisor 1

    3 months ago

    Niagara Falls, United States Delta Sonic Full time

    Join Our Award Winning Team!With flexible schedules, team member discounts, scholarship opportunities, and fun recognition programs, Delta Sonic offers a variety of career paths for you to grow with us. Recognized nationally as a Top Place to Work, we take great pride in providing outstanding opportunities and a positive work culture. Team Members...

  • Lead Advisor

    3 weeks ago

    Wappingers Falls, United States Kestra Financial Independent Advisor Full time

    Job DescriptionJob DescriptionSummaryThe Lead Advisor is responsible for developing new business, managing relationships, providing personalized investment advice, and servicing clients. Essential Duties and Responsibilities Develop new relationships and sales opportunitiesPromote and cultivate firm reputation among referral sources and the communityConsult...

  • Lead Advisor

    3 months ago

    Wappingers Falls, United States Kestra Financial Independent Advisor Full time

    Job DescriptionJob DescriptionSummaryThe Lead Advisor is responsible for developing new business, managing relationships, providing personalized investment advice, and servicing clients. Essential Duties and Responsibilities Develop new relationships and sales opportunitiesPromote and cultivate firm reputation among referral sources and the communityConsult...

  • Future Consideration

    1 month ago

    Marble Falls, United States Watkins Insurance Group Full time

    Job DescriptionJob DescriptionIN A NUTSHELLAre you a Commercial Insurance Guru skilled at providing guidance on insurance coverage while developing relationships? As a Commercial Insurance Account Manager, you will be primarily responsible for offering advice and expertise to clients to develop an insurance solution that will adequately respond to the...