Claims Associate

2 weeks ago


Virginia Beach, United States Sedgwick Full time

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive. 

A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.


Great Place to Work®
Most Loved Workplace® 
Forbes Best-in-State Employer

Claims Associate - Liability ON-SITE in Chesapeake, VA

ON-SITE ROLE at: 500 Volvo Parkway, Chesapeake, VA. 23320

Summary of Position (Job Purpose) -

This position is a support role for the Risk Management team. The main duty of the Claims Customer Service Associate is to connect with customers post-incident, assess their situation and determine next steps for resolution. This role will regularly interact with our third-party claim’s administrator and internal claims team and spend significant time on the phone talking to customers.

Principal Duties and Responsibilities -

Effective communicator, responding timely to customers concerns while following protocols and guidelines Empathetic listener, providing customers an opportunity to be heard Reasonable problem-solver, to assist in next steps towards finding appropriate solutions for all Ability to de-escalate situations involving dissatisfied customers, providing consistent assistance and support Maintaining best-in-class customer service with a good attitude, despite stressful or busy times Ability to multi-task, take feedback and have flexibility to change course as directed Addressing customer needs with gift cards Collaborate with internal and external claims staff to improve customer service Special projects and other duties as assigned by Risk Management leadership

Minimum Requirements/Qualifications -

Must be computer proficient (i.e., Outlook, Word, Excel) Excellent verbal and written communication skills, along with phone and email etiquette Best-in-class Customer Service: Makes customers and their needs a primary focus of one’s actions; shows interest in and understanding of the needs and expectations of internal and external customers; meets or exceeds customer expectations Must be very organized with strong multi-tasking skills Strong attention to detail Self-starter; ability to work alone Must understand and be able to maintain confidentiality High level of dependability, this is a M-F onsite role

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.


  • Claims Examiner

    2 weeks ago


    Long Beach, United States Rose International Full time

    Date Posted: 05/09/2024 Hiring Organization: Rose International Position Number: 463794 Job Title: Claims Examiner Job Location: Long Beach, CA, USA, 90806 Work Model: Hybrid Employment Type: Temporary Estimated Duration (In months): 8 Min Hourly Rate ($): 60.00 Max Hourly Rate ($): 60.00 Must Have Skills/Attributes: Claims, Document...

  • Specialist, Claims

    1 month ago


    Long Beach, United States Molina Healthcare Full time

    Job Description Job Summary Thorough knowledge of processing professional, outpatient facility, and inpatient facility claims for Medicare, Medicaid, and Marketplace plans. Assists Molina departments with reviewing and conducting analysis of claims to ensure regulatory requirements are appropriately applied. Clearly documents claims research results and...


  • Long Beach, United States Molina Healthcare Full time

    Job Summary Responsible for reviewing Medicaid, Medicare, and Marketplace claims for overpayments; researching claim payment guidelines, billing guidelines, audit results, and federal regulations to determine overpayment accuracy and provider compliance. Interacts with health plans and vendors regarding recovery outstanding overpayments. Job...

  • Sr Adjuster, Claims

    3 weeks ago


    Long Beach, United States Molina Healthcare Full time

    **Job Description** **Job Summary** Responsible for administering claims payments, maintaining claim records, and providing counsel to claimants regarding coverage amount and benefit interpretation. Monitors and controls backlog and workflow of claims. Ensures that claims are settled in a timely fashion and in accordance with cost control standards. ...


  • Long Beach, United States Molina Healthcare Full time

    Job Description Job Summary Job Duties Uses analytical skills to conducts research and analysis for issues, requests, and inquiries of high priority claims projects Assists with reducing re-work by identifying and remediating claims processing issues Locate and interpret regulatory and contractual requirements Tailors existing reports or available data...


  • Neptune Beach, United States GEICO Indemnity Company Full time

    Primary Position Objective:Under close supervision, RECEIVES telephone calls from customers requesting Water and Roadside Service. DISPATCHES appropriate towing assistance. SERVICES inquiries related to customer requests and SELLS acceptable towing services and BoatU.S. Memberships primarily via telephone and online. SERVICES licensed inquiries related to...


  • Daytona Beach, United States Florida Health Care Plan, Inc. Full time

    Claims And Benefits Adjudication Auditor Payment Integrity Full-time 1st shift Monday - Friday 8am - 5pm POSITION SUMMARY: This position is responsible for maintaining claims data quality through ongoing quality review and assessment of medical records to ensure appropriate procedures were received. Perform concurrent audits on accuracy of DRG, OPPS, PPS and...


  • Long Beach, United States Molina Healthcare Full time

    Job DescriptionJob Description The focus of this position will be research and root cause analysis of claims / config issues with direct provider interaction and collaboration with our provider relations team. Additionally, the role will help with overpayment recovery, claims payment and adjustment projects, and reviewing proposed SAI concepts from PI and...


  • Virginia Beach, United States Core Assurance Partners Full time

    POSITION SUMMARY The Client Associate Assistant will be assigned to support the Client Service team. They will work in tandem with the Client Associates to prove a differentiated service experience. ESSENTIAL FUNCTIONS Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential function...

  • Associate Attorney

    1 week ago


    Virginia Beach, United States National Law Firm Full time

    We are a national consumer-advocacy law firm providing representation to clients who have fallen into financial difficulty. With our young and growing firm, we offer the opportunity to broaden and develop your legal career in a practice that is rich in variety and challenges. If you desire to work with other talented people who share your passion for...

  • Associate Attorney

    7 days ago


    Virginia Beach, United States National Law Firm Full time

    We are a national consumer-advocacy law firm providing representation to clients who have fallen into financial difficulty. With our young and growing firm, we offer the opportunity to broaden and develop your legal career in a practice that is rich in variety and challenges. If you desire to work with other talented people who share your passion for...

  • Associate Attorney

    1 week ago


    Virginia Beach, United States National Law Firm Full time

    We are a national consumer-advocacy law firm providing representation to clients who have fallen into financial difficulty. With our young and growing firm, we offer the opportunity to broaden and develop your legal career in a practice that is rich in variety and challenges. If you desire to work with other talented people who share your passion for...


  • Long Beach, United States Molina Healthcare Full time

    Job DescriptionJOB DESCRIPTIONJob Summary Utilizing clinical knowledge and experience, responsible for review of documentation to ensure medical necessity and appropriate level of care utilizing MCG/InterQual, state/federal guidelines, billing and coding regulations, and Molina policies; validates the medical record and claim submitted support correct coding...


  • Virginia Beach, United States The UPS Store Lynnhaven Pkwy #5173 Full time

    The Retail Sales Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. This requires strong interpersonal skills, effective oral/written communication skills and the ability to...


  • Virginia Beach, United States World Insurance Associates LLC Full time

    Position Overview This position supports the Account Executive with responsibilities related to client management and retention. Primary Responsibilities Assist Account Executive in managing a book of Commercial Lines Property & Casualty Insurance business, ensuring all required tasks are completed accurately and on-time Growing client loyalty by...


  • West Palm Beach, United States Konkordia Phoenix PLC, Inc. Full time

    Job DescriptionJob DescriptionSalary: $20/hrPosition: Field Claims Investigator Job Type: 1099 / Contracted Work Location 50% working from home. 50% working in the field Compensation: $20/hr and $.50/mile  COMPANY OVERVIEW Phoenix Loss Control (“Phoenix” or “PLC”) is a business services provider in the cable, telecom, and utilities...

  • Pharmacy Manager

    7 days ago


    Virginia Beach, United States Food Lion Full time

    Address: USA-VA-Virginia Beach-1615 General Booth Blvd Store Code: Store 02236 Pharmacy (2735043) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.PRIMARY PURPOSEThe...


  • Daytona Beach, United States Brown & Brown, INC. Full time

    Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Summary Primary responsibility is performing the contractual and daily operational activities for the Medicare Set Aside Account and Medical Custodial Account Administration Services provided by Bridge...


  • Virginia Beach, United States GOODWILL OF CENTRAL AND COASTAL VIRGINIA INC Full time

    **Position Summary**: Responsible for all e-commerce departments, across multiple locations. The e-commerce Assistant Manager ensures consistency and execution of organizational goals and standards. Assists in maximizing financial results, customer experience and associate satisfaction. Ensures a positive work environment and acts as an exemplary role model...


  • Newport Beach, United States McKennon Law Group PC Full time

    Job DescriptionJob DescriptionWe require a highly motivated litigation associate in our Newport Beach office to handle insurance and ERISA litigation matters. Our associates are consistently challenged with sophisticated litigation matters and meaningful opportunities in and out of the courtroom.The scope of work will include:Client intakeClient...