.General Manager

1 month ago

New Haven, United States Garden Catering Full time

As a General Manager, you’ll use our core values as your playbook to ensure your team, guests, and restaurant are safe, happy and well taken care of. You’ll manage and control the finances of the restaurant and lead initiatives assigned to you by the District Manager. Through continuous coaching and maintaining a positive work environment, you will help create an environment that fosters our next generation of leaders. 

What’s in it for you:

  • Generous quarterly bonus potential
  • $3,000 retention bonus after three years 
  • $1,000 bonus per employee referral  
  • Health benefits, matching 401 K (3.5% annual), Dental, Vision and Life
  • Flexible scheduling
  • Free shift meals, plus discounts on personal catering orders
  • Earn up to 3 weeks paid time off
  • Growth potential through company sponsored education and training

Responsibilities:

  • Focus on People First Maintain a culture of development by recruiting top talent, adhering to our training program with every new hire, fostering a cross-trained team, and encouraging the growth of potential leaders. 
  • Adhere to Labor Budgets through proper scheduling, control labor on shift with laser focus and phasing.
  • Control food and supply costs, maintaining less than a 1.5% COGS variance. Monitor food handling, recipe adherence, waste tracking, and inputting voids, comps, and discounts into the back-office administration system. 
  • We make the best chicken nuggets you’ll ever have. You’ll oversee the quality of the nuggets, and make sure the process is consistent and compliant with our recipe every day, every batch. 
  • Community Matters. Search for potential partnerships, events, and nonprofits where we can be of-service to while raising brand awareness and good spirit.
  • Commit to fast, accurate, and positive guest experiences with exceptional customer service, food production, and respond to guest feedback through our software on a daily basis. 
  • Ensure safe food handling, cleanliness, and security policies are met by completing a Daily Line Check to ensure compliance according to Company and local health standards and maintain a health inspection score of 90% and a Blanket completion score of 80%.
  • Must be able to perform each job role in order to role model the standards, support proper training, and assist during peak periods, and to save labor during slow periods. 
  • Become an expert in our catering services so you can assist customers placing large orders for special events. 
  • Control food and supply costs by monitoring proper food handling, recipe adherence, waste tracking, and inputting voids, comps, and discounts into the back-office administration system. 
  • Count, report, and manage daily cash inventory. 
  • Maintain a positive and professional approach with your team and guests.
  • Other tasks and assignments delegated to you by leadership.

Requirements

  • 2+ years of experience as a General Manager or similar role required. 
  • Must be Hospitality driven; passionate about taking care of your team members and guests
  • High School or GED preferred and/or culinary education
  • Servsafe certification preferred
  • Great verbal & written communication skills and strong interpersonal and conflict resolution skills 
  • Able to work in a fast-paced environment and maintain a high degree of pace and intensity for an extended period of time
  • Able to be exposed to chemicals and food allergens (including but not limited to; meats, fish, nuts, dairy, and oils) without issue
  • You have the ability to lift 50 lbs. consistently while twisting, reaching, and bending.
  • You are a team player with a guest first attitude.

Our Application Process:

If you're ready to be part of a dynamic team where your contributions are valued and recognized, please submit your application. We can't wait to welcome you aboard

  • Click the Apply Now button and complete your applicant profile. We’ll ask you some basic questions about your experience, availability, and references. 
  • You’ll be invited to schedule a phone screening interview with someone on our Talent Recruitment team.
  • After you’re approved to move forward, you’ll be invited for an on-site interview with our district management in one of our locations. 
  • After you’re approved to move forward, you’ll be invited for an on-site interview with our owners and executive team in our Old Greenwich home office.

We are an equal opportunity employer

Garden Catering makes the BEST chicken nuggets you'll ever have. Founded in 1978, our nuggets have been around since Bruce Springsteen blared on vinyl and disco vibes were in full swing.
We’re a quick-serve style restaurant with a full menu of nuggets, wraps, salads and breakfast served all day. Catering is a huge part of our business and in some locations we also offer late night hours. We are a family owned and operated company with 8 locations in CT and NY and more locations on the horizon.
We believe in family first, community impact, and doing whatever it takes to be of-service to our team and of course, to our guests.

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