Cashier

6 months ago

Roseville, United States Smashburger | California Full time

SMASHBURGER

 

Cashier (Guest Service Expert)

Our first Smashburger restaurant
opened in 2007 with one single notion in mind; to serve a better burger 
Better burgers takes better service, support and teamwork. That's why we
treat our team members fairly in a diverse and safe environment. With
an average of 10 restaurants opening each year, we invest in building internal
opportunities for our teams’ learning and growth.”  We just build better.  Better
Burgers. Better Teams. Better Experiences.

 

Better Benefits: Build a better experience
work & lifestyle

  • Tip
    share-earn up to $2/hr. extra in tips
  • Get
    Paid $ to Refer your Friends*
  • 50% of
    the best burgers around (or other menu options)
  • Flexible
    schedules in a fun, family friendly, team environment
  • Medical,
    Dental and Vision Options**
  • Paid
    time off – vacation and sick**
  • 401K
    match (21 and older)
  • Employee
    Assistance Program
  • Fast track
    for career opportunities and management experience
  • Free
    uniform and hat

**Eligibility
based off of time in position and average hours worked

*Referred
Employees Must Be in Good Standing & Referee must be employed with
Smashburger at time of payout. Bonus is paid in two distributions

 

Cashier Responsibilities

  • Reporting to the Restaurant General Manager, our Cashiers
    are the Guest Service Experts (GSE) that champion better burgers In this role
    you will:
  • Greet guests with a smile Responsible for
    welcoming new and repeat guests every visit
  • Promote a fun and
    positive work environment
  • Teamwork Must be
    able to work with others on the line and communicate effectively with cooks and
    managers in a busy restaurant environment
  • Be knowledgeable of all menu items so you can
    make meal suggestions & answer questions
  • Verify each guest order for accuracy, manage
    “to-go” orders, process POS transactions and follow cash handling procedures
    & full understanding of Smashburger rewards program
  • Visit tables after food delivery to ensure
    guests have everything they need (refills, condiments, etc.) and that their
    experience has been perfect
  • Adhere to all active marketing promotions
    & encourage guests to complete surveys upon each visit
  • Foster and value
    a safe work environment by following all personal and food safety and security
    standards
  • Have pride in
    keeping floors, counters, dining area and restrooms clean at all times with the
    use of company approved cleaning products
  • Ability to
    listen, communicate and work well with others in a busy restaurant environment
  • Values integrity
    and doing the right thing, even when no one is watching
  • Follow company
    cash policies to ensure minimal losses through theft or shortages
  • Upsell food items
    to all guests ordering through thoughtful suggestions
  • Follow company
    order accuracy procedures to ensure a happy guest and minimize waste

 

Cashier
(GSE) Requirements

  • No experience necessary – we build
    better skills     Must
    successfully complete Smashburger training program
  • Must be 16 years
    old
  • Physical ability
    to stand for extended periods of time & to move and lift boxes of food/
    supplies up to 25 lbs.
  • Show up on time
    to work variable hours/days, including nights, weekends, and holidays
  • Adhere to
    Smashburger uniform policy
  • Must successfully
    complete Smashburger training program
  • Ability to follow
    all guidelines and procedures set forth by Smashburger, local, state, and
    federal employment regulations
  • Must be able to
    produce authorized U.S. work documents; Smashburger participates in E-Verify

 

All
applicants and employees have an equal opportunity for employment and
advancement within Smashburger. 
Smashburger is dedicated to the principles of equal employment
opportunity.  We prohibit unlawful
discrimination against applicants, prospective applicants, or employees on the
basis of age 40 and over, race, sex, color, religion, national origin,
disability, genetic information, sexual orientation, gender identity, military
or veteran status, or any other applicable status protected by state or local law.  This prohibition includes unlawful harassment
based on any of these protected classes. 
Unlawful harassment includes verbal or physical conduct which has the
purpose or effect of substantially interfering with an individual’s work
performance or creating an intimidating, hostile, or offensive work
environment.  We maintain a workplace
free of racial slurs and bias. This policy applies to all employees, including
managers, supervisors, co-workers, and non-employees such as customers,
clients, vendors, consultants, etc. Any conduct in violation of these company
policies is also a violation of the law. 
Employees who engage in, ratify, or perpetuate discrimination,
harassment or retaliation will be subject to disciplinary action, up to and
including immediate discharge.



 

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