Front Desk Agent

2 weeks ago


Romulus, United States Remington Hotels Full time

Job Description

What you will be doing

Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary. Promptly, accurately and efficiently know how and where to post all charges. Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often. Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly. Review any reservations with special requests and work to block rooms accordingly. Have knowledge of hotel rates, discounts and how to handle each. Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.

Location Description

8000 Merriman Rd, Romulus, Michigan 48174 Designed with your needs in mind, Sheraton Detroit Metro Airport provides a perfect blend of modern comfort and convenience. Ease into your travels with our free shuttle service to and from Detroit Metropolitan Wayne County Airport. Rediscover Detroit with our easy access to attractions such as The Henry Ford Museum and Ford Field. Afterwards, find sanctuary in our soothing hotel rooms and suites. Seek entertainment on our flat-screen TVs, and complete last-minute business tasks at our sleek workstations. When hunger arises, delight in the convenience of our in-room dining, and indulge in American cuisine at one of our two on-site restaurants. If you're looking to stay active on the road, work up a sweat at our 24-hour fitness center and swim laps in our indoor heated pool. Hosting a special occasion? When it comes to your event needs, our ballroom venue creates the perfect backdrop for wedding receptions and business meetings.

Requirements

What we are looking for

High work ethic and self-initiative May be required to work varying schedules to include nights, weekends, and holidays Someone who enjoys working as and being part of a team that provides great experiences for our Guests

  • Romulus, United States American Hospitality Partners LLC Full time

    Overview We are looking for an enthusiastic Hotel Front Desk Agent to help us provide pleasant and memorable experiences for our guests. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you enjoy customer service and have work experience in the hotel...

  • Hotel Front Desk Agent

    2 months ago


    Romulus, United States American Hospitality Partners LLC Full time

    Job DescriptionJob DescriptionOverviewWe are looking for an enthusiastic Hotel Front Desk Agent to help us provide pleasant and memorable experiences for our guests.Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you enjoy customer service and have work...

  • Hotel Front Desk Agent

    2 months ago


    Romulus, United States American Hospitality Partners LLC Full time

    Job DescriptionJob DescriptionOverviewWe are looking for an enthusiastic Hotel Front Desk Agent to help us provide pleasant and memorable experiences for our guests.Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you enjoy customer service and have work...

  • Front Desk Agent

    2 weeks ago


    Romulus, United States Pyramid Global Hospitality Full time

    Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development,...

  • Front Desk Agent

    5 days ago


    Romulus, United States Pyramid Global Hospitality Full time

    Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development,...

  • Front Desk Agent

    4 days ago


    Romulus, United States Holiday Inn Express Romulus Detroit Airport Full time

    About Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee...

  • Front Desk Agent

    3 weeks ago


    Romulus, United States The Clarion Hotel Full time

    Job Overview: **Duties**: - Greet guests in a friendly and professional manner - Check guests in and out efficiently - Handle guest inquiries and provide accurate information about the hotel and local area - Manage reservations and cancellations - Assist with guest requests and resolve any issues promptly - Maintain a tidy and organized front desk area -...


  • Romulus, United States Delta Hotels by Marriott Full time

    We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love...


  • Romulus, United States Delta Hotels by Marriott Full time

    Description We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You'll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you...


  • Romulus, United States Delta Hotels by Marriott - Detroit Metro Airport Romulus, MI Full time

    Job DescriptionJob DescriptionWe are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our...


  • Romulus, United States Marriott Full time

    Job Number 24101479Job Category Rooms & Guest Services OperationsLocation The Westin Detroit Metropolitan Airport, 2501 Worldgateway Place, Romulus, Michigan, United States VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Management JOB SUMMARY Assists in managing the execution of all operations in the rooms area departments...

  • Warehouse Operator

    3 weeks ago


    Romulus, United States DSV AS Full time

    DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and...

  • Warehouse Operator

    2 weeks ago


    Romulus, United States DSV AS Full time

    DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and...

  • Front Desk Agent

    2 months ago


    Romulus, United States Remington Full time

    Job DescriptionWhat you will be doingGreet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.Promptly, accurately and efficiently know how and where to post all charges.Have complete working knowledge of Front Office computer or...

  • Front Desk Agent

    4 weeks ago


    Romulus, United States Remington Full time

    Job DescriptionWhat you will be doingGreet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.Promptly, accurately and efficiently know how and where to post all charges.Have complete working knowledge of Front Office computer or...

  • Front Desk Agent

    4 weeks ago


    Romulus, United States Remington Full time

    Job DescriptionWhat you will be doingGreet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary. Promptly, accurately and efficiently know how and where to post all charges. Have complete working knowledge of Front Office computer or...

  • Front Desk Agent

    2 days ago


    Romulus, United States Remington Full time

    Job DescriptionWhat you will be doingGreet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary. Promptly, accurately and efficiently know how and where to post all charges. Have complete working knowledge of Front Office computer or...

  • Front Desk Agent

    2 weeks ago


    Romulus, United States Remington Full time

    Job DescriptionWhat you will be doingGreet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.Promptly, accurately and efficiently know how and where to post all charges.Have complete working knowledge of Front Office computer or...

  • Night Auditor

    1 week ago


    Romulus, United States Pyramid Global Hospitality Full time

    Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development,...

  • Night Auditor

    1 week ago


    Romulus, United States Pyramid Global Hospitality Full time

    Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development,...