Housekeeping Manager

1 day ago

Tucson, United States Loews Ventana Canyon Resort Full time

Relax and recharge at Loews Ventana Canyon Resort, a top choice among Arizona luxury resorts. Whether you explore the best of Tucson or enjoy the stunning Catalina Mountain range, you can consider us your desert oasis. Welcome to a Sonoran Escape for the Senses.

Job Title: Housekeeping Manager

Reports To: Director of Housekeeping

Who are we: Loews Hotels & Co is a leading owner and operator of luxury hotels with a portfolio consisting of 26 hotels and resorts in the United States and Canada. Located in major city centers and resort destinations from coast to coast, the Loews portfolio features one-of-a-kind properties that go beyond Four Diamond standards and embrace their "uniquely local" community in order to curate exciting, approachable and local travel experiences for guests.

What We Offer:

  • This is a bonus eligible position
  • Competitive health & wellness benefits, 401(k) & company match
  • Paid Sick Days, Vacation, and Holidays, Paid Bereavement
  • Pet Insurance and Paid Pet Bereavement
  • Training & Development opportunities, career growth
  • Tuition Reimbursement
  • Team Member Hotel Rates, other discounts, perks and more

What We're Looking For: We are seeking an organized and proactive Housekeeping Manager to oversee the smooth, efficient, and cost-effective operations of our Housekeeping Department at Loews Ventana Canyon Resort. You will be responsible for labor management, inventory control, and fostering a positive and supportive work environment for our team. If you thrive in a fast-paced environment and have a passion for maintaining the highest standards of cleanliness and guest satisfaction, we'd love for you to join our team.

Who You Are:

  • Strong leader with organizational and management skills.
  • Passionate about hospitality and guest service.
  • Detail-oriented, experienced in housekeeping operations.
  • Effective communicator, working well with other departments.
  • Proactive problem-solver, adaptable to changing needs.

What You Will Do:

  • Manage housekeeping operations, including staffing, inventory, and training.
  • Prepare daily work schedules to meet occupancy needs.
  • Inspect hotel cleanliness, coordinating maintenance as needed.
  • Work closely with Front Office, Guest Services, and Engineering.
  • Oversee housekeeping personnel, providing coaching and training.
  • Attend meetings and coordinate with other departments.
  • Monitor room turnovers and assist on guest floors when needed.
  • Train staff on OSHA regulations and safety compliance.
  • Coordinate with other departments to maintain overall cleanliness.
  • Manage special assignments for major events and lobby cleaning.
  • Keep inventory well-stocked and manage storerooms.
  • Address guest complaints and conduct performance evaluations.
  • Maintain compliance with hotel standards and policies.

Your Experience Includes:

  • Experience managing housekeeping in a high-volume hotel or resort.
  • Strong leadership, team building, and positive work culture focus.
  • Ability to manage schedules, inventory, and lead a large team.
  • Excellent communication skills across hotel departments.
  • Knowledge of OSHA regulations and effective staff training.

Who You'll Lead: You will lead the Housekeeping Rooms personnel, ensuring all team members are trained and motivated. You will work closely with Guest Services, Front Office, and Engineering to maintain guest satisfaction.

Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

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