Current jobs related to IT Principal Architect, ServiceMax/Salesforce - Flower Mound - Stryker Employment Company, LLC

Work Flexibility: Hybrid

As an IT Principal Architect, ServiceMax you will be responsible for leading and coordinating the design, configuration, build, test, and deployment of Stryker's ServiceMax product solutions. In this role, you will work closely with both IT and business stakeholders to ensure the effective implementation and optimization of the ServiceMax application. You will also play a crucial role in translating business needs into innovative technical solutions and fostering communication across various business groups, IT teams, and vendors.

*This position is a hybrid role, requiring 2-3 days per week on-site at our local Stryker offices*

Who we want:

Effective communicators. People who can interpret information clearly and accurately to concisely communicate results and recommendations to stakeholders, senior management, and their teams.

Network builders. People who build connections with other teams and divisions and coordinate cross-functional collaboration.

Detail-oriented process improvers. Critical thinkers who naturally see opportunities to develop and optimize work processes – finding ways to simplify, standardize and automate.

What you will do:

Leadership and Coordination Lead the design and deployment of ServiceMax solutions, ensuring alignment with business requirements and architectural standards. Stakeholder Engagement Collaborate with business analysts and stakeholders to gather and analyze requirements, enabling strategic and effective solutions. Communication and Collaboration Facilitate clear communication between business stakeholders and IT technical teams, building strong cross-functional relationships. Technical Design and Implementation Participate in technical design, prototypes, QA/testing, and delivery of solutions. Identify opportunities for process improvements and technical efficiencies. Documentation and Support Define and document interfaces between components and solutions. Author system and technical documentation. Team Leadership and Mentorship Lead and mentor Solution Analysts, providing oversight and guidance. Solution Life Cycle Management Support and participate in the planning and implementation of the ServiceMax application.

What you need:

Bachelor’s Degree in Computer Science, Engineering, Information Systems, Business, or a related field required. 8+ years’ experience in an IT Architecture role, with Salesforce Service Cloud required. 2+ years’ experience in deploying ServiceMax solutions, or similar service cloud implementation experience preferred. Knowledge of and ability to drive IT methodologies such Software Development Lifecycle (SDLC) and Agile and/or Waterfall methodologies required. Knowledge of service processes or experience in implementing service projects or processes required. Knowledge of Lean, ITIL, PPM, PMO standards and processes preferred. Experience with global system rollouts and enterprise solution methodologies preferred. Salesforce/ServiceMax certification preferred. Travel Percentage: 30%Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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