Assistant General Manager

7 months ago

Montrose, United States Victra Full time

Assistant General Manager  

Victra is the largest Verizon authorized retailer in the United States. As an Assistant General Manager, you’ll get to encourage a sales team and create outstanding customer experiences in one of our retail stores. In this role, you’ll be leading a store team from developing the best sales specialists and driving sales targets to financials and store merchandising. You’ll be the one creating an outstanding in-store experience that will make customers feel good about our brand and solutions-and help them to choose our wireless products and services. 

Are you a person who thrives in a competitive atmosphere, while having fun with your team? If so, then you will fit right in. If you love helping others grow to their full potential and consistently deliver results, then Victra is the place for you. Apply today 

We believe in #Performance #Collaboration #Integrity #Innovation #Integrity #Celebration  

On a typical day, you will take care of your guests and confirm that your coworkers have what they need. You will lead by example on the sales floor. Your interactions with customers will show your coworkers how it's done. You will coach them one on one and motivate them to reach the next level of performance. You will also be responsible for some daily operational tasks and will lead your team when the General Manager is away. 

Leading your team by resolving customer issues and assisting with customer transactions.  Taking direction from store leader on day-to-day operations. Setting and sharing daily/weekly/monthly goals with sales teams.  Providing your team with training and mentoring to deliver an outstanding customer experience by handling customer flow and store traffic.  Identifying any selling skill gaps, then building and implementing development plans to help the team meet and exceed sales metrics and quota assignments.  Running store operations - analyzing staffing needs, reporting financial and sales data, handling cash, meeting compliance, opening trouble tickets with Facilities/Network/IT as needed to ensure store up-time and functionality.  Monitoring inventory by restocking shelves with product, maintaining device security, and managing the cleanliness of the store.  Leading store merchandising and planogram compliance in accordance with company expectations.  Completing store opening and closing activities.  Collective responsibility on attaining store targets daily/weekly/monthly.

Here is what we can offer you in exchange for your world-class work:   

Paid Training  Premium Health, Dental, and Vision Insurance  Paid Maternity Leave  K Match  Tuition Reimbursement  50% off Verizon Service  VNation Disaster Relief  Referral Bonus  Diversity, Equity, & Inclusion Employee Resource Groups  Frequent Contests  Career Advancement Opportunities  A comprehensive benefit list can be viewed . Please note that all benefits are subject to the terms and conditions of the plan document or insurance policy. 

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