UX Design Manager

4 weeks ago

Provo, United States Nu Skin Full time

About the Role

As a UX Design Manager, you will be part of the experience design leadership team and help define, design, and implement our overall experience design strategy. You will build upon existing insights, work closely with cross-functional teams and partners to create experiences that establish and strengthen relationships and deliver fabulous experiences to our customers.

Nu Skin User Experience (UX) is made up of passionate individuals who are steadfast advocates for our customers. We care deeply for the people who use our products. You are a thoughtful team leader, manager, systems-level design problem solver, and visionary - with strong instincts and outstanding intuition informed by user needs and insights. You'll be responsible for guiding the careers of your team members, working with each of them to help them realize their full potential. You inspire teams to push the boundaries of what’s possible and you possess a clear vision of the future of user experience and have the courage to pursue forward-thinking design.

What you'll do:

· Scope and lead and/or oversee sophisticated UX projects, from beginning to end

· Demonstrate strong critical thinking and attention to detail

· Manage a small team of designers and help them grow in their careers

· Motivate, organize, and execute design initiatives creatively and meticulously

· Collaborate with partners, subject matter authorities, researchers, and analysts to discover business needs and user insights

· Conduct user research to validate user insights from partners and subject matter specialists as well as uncover additional unmet user needs

· Produce workflows, user scenarios, user stories, personas, wireframes, and interactive prototypes

· Help prioritize features based on business requirements and user needs

· Work cross-functionally with other designers, business analysts, developers, and project managers on project scope, design strategy, designs, project roadmap, features, and functionality

· Design and conduct concept testing and usability testing

· Present user research, designs, prototypes, and other design results to partners

What you'll need:

· Deep real-world experience in the practical design of digital touchpoints (e.g. websites, mobile apps, etc.) with little to no oversight

· 7-10 years’ experience digging deep into complex user experience design ideally of a global nature

· Ability to organize own projects and work efficiently with very little oversight

· Strong interpersonal communication skills particularly across subject areas and teams

· Experience working closely with, and at times leading, visual designers and development teams

· Proven leadership experience within the product team in being the voice of the user in all sprint ceremonies and sprint work

· Ability to translate concepts, business & user requirements into wireframes and prototypes that demonstrate intuitive user experiences

· Experienced knowledge in design patterns (responsive web design, native app, web app standard methodologies)

· Experience owning the application of user personas and journeys to practical design solutions and throughout the development process

· Advanced skill with UX tools such as Figma, Adobe Creative Cloud, Miro, etc.

· Experience doing rapid prototype/testing (e.g. Design Sprints, Lean UX, etc.)

Bonus points for:

· Applied knowledge of SCRUM and Lean UX

· A clear understanding of when to use Quantitative verse Qualitative research

· A Master Storyteller

Our Benefits & Perks:


You will be part of an engaged, inclusive, global community that values family, giving back, beauty, and sustainability. We offer competitive benefits to eligible employees with comprehensive medical, vision, and dental coverage; supplemental life, short-term, and disability insurance; free access to health coaches, therapists, and an onsite fitness center; a health savings account & 401k with company match; an incentive bonus program; and access to our top-quality beauty & wellness products. You'll also be empowered to prioritize what's important to you through flexible work arrangements and a generous vacation policy. Thinking about expanding your family? We have generous maternity and paternity leave too.

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