Assistant Director

3 months ago

Charlotte, United States Khoury College Full time

About the Opportunity

JOB SUMMARY

MINIMUM QUALIFICATIONS

Knowledge and skills required for this position are normally obtained through a Bachelor’s degree with four to five years of direct experience supporting the development, launch and/or integration of new physical sites and academic programs in markets outside of the institution’s home jurisdiction. 

Experience with international academic or business initiatives a plus. Working knowledge of the project management process and implementation using MS suite of products. Ability to build relationships and experience working collaboratively on broad cross-functional projects serving multiple stakeholders. Proven track record in managing competing priorities and working effectively under pressure when facing short deadlines and a dynamic flow of information. Ability to make consistent and fair decisions based on facts and data. Excellent diplomacy and negotiation skills; and the ability to converse easily, with courtesy and clarity, with all members of the Northeastern community and beyond. Flexibility when adapting to evolving priorities. Intellectual curiosity and the mental agility to troubleshoot and make sound decisions in response to rapidly changing, often complicated situations. Effectiveness as a strategic thinker who thrives when working as a member of a dynamic leadership team. An understanding of global learning mobility programs is welcome. The ability and willingness to travel nationally and internationally when required, and as university policy allows.

KEY RESPONSIBILITIES & ACCOUNTABILITIES

1) Project Management Leadership & Implementation • Continually assess and review global operations practices, policies, processes, and support structures. • Establish an optimized global operations framework leveraging internal and external resources to promote compliance, efficiency and flexibility. • Support continuous improvement of administrative tools for integration projects, seeking to improve reliability, repeatability, efficiency, compliance and to mitigate risks. • Lead and participate in GLS/GNSI project initiatives to ensure effective prioritization, stakeholder engagement, resource allocation and on-time deliverables. • As a key member of GLS, be apprised of activity/projects within the Global Network that may require GLS involvement and/or advisement.

2) New Campus Integration • Manage issue-level inter-department working groups to address specific aspects of campus integration. • Work across the University to achieve results in the workstreams. • Maintain detailed documentation and data related to all workstreams pertaining to any opening of a new campus activity. • Ensure project staff meet productivity targets and achieve integration project deadline. • Post campus opening, remain involved in campus operations to troubleshoot emerging issues, and help incorporate lessons learned from campus integration into GNSI’s growing body of knowledge.

3) Global Network Optimization • In partnership with GNSI Finance & Operations team, identify, assess and introduce cross-functional efficiencies/structures aimed at ensuring a holistic approach to the current and future expansion and success of the Global Campus Network. • Participate on university-wide working groups and committees to support international activity, and facilitate collaboration and best practices across the University. • Help recognize, advocate for, and develop solutions-oriented opportunities, relating to efficiencies within the Global Campus Network.

Position Type

General Administration

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