Host

4 weeks ago

Highland Heights, United States Taco Cabana Full time

Come join our Denny’s Team

Do you have a “Guest First” attitude?

The Host or Hostess at Denny’s greets guests in a warm, friendly, smiling manner that welcomes them into our restaurant. The Host/Hostess sets the stage for a positive dining experience, engaging in friendly conversation with guests as you perform duties.

Whether you are looking for a Career or just some extra cash, we are open to that

Flexible Schedule

Meal Discount

Employee Benefits

On the job training

Career advancement

Position requirement:

Must have reliable transportation


Host/Hostess

Accountability

Reporting to the General Manager and Restaurant Manager, the Host/Hostess greets and seats guests in a friendly and courteous manner, receives payment and assists other service personnel as needed to provide total guest satisfaction. Responds to and addresses guests concerns. Exhibits Denny’s Guiding Principles when interacting with others.

Key Business Areas

A “Key Business Area” is an area of performance in which the Host/Hostess must be successful to meet their accountabilities. Successful results in Denny’s Key Business Areas are supported by the following behaviors or actions:

1. Consistently exhibits Denny’s Vision, Mission, and Guiding Principles

2. Greets guests immediately in a friendly manner upon arrival and acknowledges at departure

3. Demonstrates a sense of urgency and meets service cycle timing standards

4. Seats guests at clean, dry tables utilizing proper seating rotation

5. Determines and provides for any special needs of guests

6. Maintains guest waiting list and adheres to proper seating order procedures

7. Describes promotions and suggestively sells while seating guests; takes initial beverage order

8. Attends to any other guest needs during the entire dining experience as warranted

9. Demonstrates safe cash handling procedures in accordance with policy and accurately completes cash, credit card, and discount transactions

10. Uses proper telephone etiquette

11. Enters and delivers “To Go” orders correctly

12. Addresses complaints promptly in a courteous manner, and notifies the supervisor of any issues

13. Assists service personnel in providing beverage orders and refills, and clearing and setting tables

14. Willingly assists other team members without being asked

15. Maintains proper supply of clean menus

16. Lifts and carries supplies and equipment up to 30 lbs.

17. Demonstrates knowledge of station and floor breakdowns

18. Possesses strong product and menu knowledge

19. Maintains foyer area of restaurant to be clean, organized, and inviting to guests

20. Completes all required side-work, including deep cleaning assignments

21. Adheres to Denny’s Brand Standards and internal policies and procedures

22. Provides courteous service and is cordial to all team members and guests

Essential Functions

• Must have ability to raise a tray weighing up to 25 lbs.

• Must be able to bend, stoop, reach, wipe, lift, and grasp

• Must have sufficient mobility to move and operate in work area

• Must be able to stand and walk during entire shift

• Must be able hear well in a loud environment to respond to employee and guest needs

• Must possess basic math skills (add, subtract, multiply, and divide)

• Must meet any state, county or municipal regulation pertaining to health risk concerns about food handling

• Must be able to observe and differentiate between monetary denominations

• Must be able to operate point of sale system

• Must be able to work around potentially hazardous chemicals

Position Qualifications

• Must have ability to communicate effectively in English, both orally and in writing

• Must be able to pass all required tests and training requirements for the position

• Must be able to work in a team environment

• Meets Denny’s uniform and grooming standards and maintains them throughout the shift

• Must be able to work flexible schedule, including holidays, nights, and weekends

• Must have excellent guest service skills

• Must be dependable and able to learn basic tasks and follow instructions

• Must place a value on diversity and shows respect for others

Denny’s Guiding Principles

1. Guests First

They’re more than just customers or consumers. They are our guests and we invite them into our homes with open arms. They are the very reason why we are in business and the center of everything we do.

2. Embrace Openness

Open means so much more than just being open for business 24/7. It means being open to all people, appetites and budgets. It says we are open-minded and open to new ideas. Honest, warm and inviting. Open is the way we think and act every hour of every day.

3. Proud of Our Heritage

We are the classic American diner and proud of everything that means. Since 1953, we have served quality food and healthy portions at a fair price. No matter where we are, our light is always on inviting guests around the world to a place where everyone is welcome.

4. Hungry to Win

At Denny’s, we are constantly looking ahead. We are always moving, striving for more, hungry for greatness. We are open to fresh, innovative thinking. We believe we will succeed through teamwork, accountability and pushing the boundaries of ourselves and our Brand.

5. The Power of We

Our Denny’s family is our most important asset. We trust, support and respect each other and work together for the greater good. We recognize the contributions of all and empower each and every one of us to achieve great things. Together, we will celebrate our successes and have fun doing it.

This job description is intended to describe the general nature and level of work being performed by the employees assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities or tasks which may be required to be performed in this position.

Denny's may amend, change, or modify the responsibilities and duties of this position to meet business needs as necessary.

?This job description does not constitute a contract for employment and may be changed at the discretion of Denny's with or without notice. 

  • Host/Hostess

    4 weeks ago

    Highland, United States Suser Restaurant Group Full time

    Job DescriptionJob DescriptionSuser Restaurant Group Host/Hostess Job DescriptionSuser Restaurant Group invites you to join the team providing amazing food and service to our guests who are treated like family!Host/Hostess (Host) Job Details:The Hosts role is to ensure the guests are greeted with warmth, seated and served. They are responsible for ensuring...

  • Host/Hostess

    3 weeks ago

    Highland, United States Suser Restaurant Group Full time

    Job DescriptionJob DescriptionSuser Restaurant Group Host/Hostess Job DescriptionSuser Restaurant Group invites you to join the team providing amazing food and service to our guests who are treated like family!Host/Hostess (Host) Job Details:The Hosts role is to ensure the guests are greeted with warmth, seated and served. They are responsible for ensuring...

  • Casino Host

    4 days ago

    Highland, United States Yaamava Resort & Casino at San Manuel Full time

    Under the direction of Player Development Management, the Casino Host is responsible for providing premium level guests with the best possible experience. The Casino Host builds premium guest loyalty using sales and marketing techniques that foster an exclusive guest relationship and generate gaming revenue as determined by management. This role is highly...

  • Casino Host

    1 week ago

    Highland, United States Yaamava’ Resort & Casino at San Manuel Full time

    Under the direction of Player Development Management, the Casino Host is responsible for providing premium level guests with the best possible experience. The Casino Host builds premium guest loyalty using sales and marketing techniques that foster an exclusive guest relationship and generate gaming revenue as determined by management. This role is highly...

  • Casino Host

    3 weeks ago

    Highland, United States Yaamava' Resort & Casino at San Manuel Full time

    Under the direction of Player Development Management, the Casino Host is responsible for providing premium level guests with the best possible experience. The Casino Host builds premium guest loyalty using sales and marketing techniques that foster an exclusive guest relationship and generate gaming revenue as determined by management. This role is highly...

  • Casino Host

    4 weeks ago

    Highland, United States Yaamava' Resort & Casino at San Manuel Full time

    Under the direction of Player Development Management, the Casino Host is responsible for providing premium level guests with the best possible experience. The Casino Host builds premium guest loyalty using sales and marketing techniques that foster an exclusive guest relationship and generate gaming revenue as determined by management. This role is highly...

  • Relationship Marketing Host

    4 weeks ago

    Highland, United States San Manuel Band of Mission Indians Full time

    Under the direction of the Relationship Marketing Manager, the Relationship Marketing Host is responsible for providing "mid-tier" level guests with the best possible experience. The Relationship Marketing Host builds guest loyalty using sales and marketing techniques that foster an exclusive guest relationship and generate gaming revenue as determined by...

  • Relationship Marketing Host

    4 weeks ago

    Highland, United States Yaamava’ Resort & Casino at San Manuel Full time

    Under the direction of the Relationship Marketing Manager, the Relationship Marketing Host is responsible for providing “mid-tier” level guests with the best possible experience. The Relationship Marketing Host builds guest loyalty using sales and marketing techniques that foster an exclusive guest relationship and generate gaming revenue as determined...

  • Relationship Marketing Host

    4 weeks ago

    Highland, United States Yaamava' Resort & Casino at San Manuel Full time

    Under the direction of the Relationship Marketing Manager, the Relationship Marketing Host is responsible for providing "mid-tier" level guests with the best possible experience. The Relationship Marketing Host builds guest loyalty using sales and marketing techniques that foster an exclusive guest relationship and generate gaming revenue as determined by...

  • Relationship Marketing Host

    3 weeks ago

    Highland, United States Yaamava' Resort & Casino at San Manuel Full time

    Under the direction of the Relationship Marketing Manager, the Relationship Marketing Host is responsible for providing "mid-tier" level guests with the best possible experience. The Relationship Marketing Host builds guest loyalty using sales and marketing techniques that foster an exclusive guest relationship and generate gaming revenue as determined by...

  • Relationship Marketing Host

    3 weeks ago

    Highland, United States Yaamava’ Resort & Casino at San Manuel Full time

    Under the direction of the Relationship Marketing Manager, the Relationship Marketing Host is responsible for providing “mid-tier” level guests with the best possible experience. The Relationship Marketing Host builds guest loyalty using sales and marketing techniques that foster an exclusive guest relationship and generate gaming revenue as determined...

  • Relationship Marketing Host

    3 weeks ago

    Highland, United States San Manuel Band of Mission Indians Full time

    Under the direction of the Relationship Marketing Manager, the Relationship Marketing Host is responsible for providing "mid-tier" level guests with the best possible experience. The Relationship Marketing Host builds guest loyalty using sales and marketing techniques that foster an exclusive guest relationship and generate gaming revenue as determined by...

  • Relationship Marketing Host

    4 days ago

    Highland, United States Yaamava’ Resort & Casino at San Manuel Full time

    Under the direction of the Relationship Marketing Manager, the Relationship Marketing Host is responsible for providing “mid-tier” level guests with the best possible experience. The Relationship Marketing Host builds guest loyalty using sales and marketing techniques that foster an exclusive guest relationship and generate gaming revenue as determined...

  • Host/hostess

    6 days ago

    Highland, United States Rocking Horse Ranch Resort Full time

    Rocking Horse Ranch Resort, an award winning family friendly resort located in Highland, NY, is seeking a talented Dining Room Host or Hostess with a dynamic personality to deliver excellence in service to our guests. Your goal is to provide outstanding service and knowledge to ensure guests receive a memorable experience for each and every meal. You will...

  • Host

    3 weeks ago

    Citrus Heights, United States Texas Roadhouse Full time

    Description:Love your job at Texas Roadhouse! Join our family and work in a high-volume restaurant filled with fun.Texas Roadhouse is looking for a Host to greet every guest with a genuine welcome. Legendary Service starts with our Host Team and is an important part of the guest experience. As a Host, your responsibilities would include:- Going out of...

  • Host

    1 month ago

    Citrus Heights, United States Texas Roadhouse Full time

    Description:Love your job at Texas Roadhouse! Join our family and work in a high-volume restaurant filled with fun.Texas Roadhouse is looking for a Host to greet every guest with a genuine welcome. Legendary Service starts with our Host Team and is an important part of the guest experience. As a Host, your responsibilities would include:• Going out of your...

  • Host/Hostess

    4 weeks ago

    Highland Charter Township, United States Suser Restaurant Group Full time

    Suser Restaurant Group – Host/Hostess Job DescriptionSuser Restaurant Group invites you to join the team providing amazing food and service to our guests who are treated like family!Host/Hostess (Host) Job Details: The Host’s role is to ensure the guests are greeted with warmth, seated and served. They are responsible for ensuring that our guests enjoy...

  • Host/Hostess

    4 weeks ago

    Highland Charter Twp, United States Suser Restaurant Group Full time

    Suser Restaurant Group – Host/Hostess Job DescriptionSuser Restaurant Group invites you to join the team providing amazing food and service to our guests who are treated like family!Host/Hostess (Host) Job Details: The Host’s role is to ensure the guests are greeted with warmth, seated and served. They are responsible for ensuring that our guests enjoy...

  • Host/Hostess

    3 weeks ago

    Highland Charter Twp, United States Suser Restaurant Group Full time

    Suser Restaurant Group – Host/Hostess Job DescriptionSuser Restaurant Group invites you to join the team providing amazing food and service to our guests who are treated like family!Host/Hostess (Host) Job Details: The Host’s role is to ensure the guests are greeted with warmth, seated and served. They are responsible for ensuring that our guests enjoy...

  • Host/Hostess

    3 weeks ago

    Highland Charter Township, United States Suser Restaurant Group Full time

    Suser Restaurant Group – Host/Hostess Job DescriptionSuser Restaurant Group invites you to join the team providing amazing food and service to our guests who are treated like family!Host/Hostess (Host) Job Details: The Host’s role is to ensure the guests are greeted with warmth, seated and served. They are responsible for ensuring that our guests enjoy...