Reconciliation Advocate

About this Opportunity:

As a Reconciliation Advocate, you will be responsible for retrieving electronic transaction and position files from various data providers and maintaining the data integrity in the various client databases for Orion. This position is responsible for resolving issues and ensuring the client database reflects accurate and up-to-date information. As we continue to evolve and live our Orion values, we are looking for someone to grow with us.

In this role, you’ll get to:

Run audit reports within client databases to inspect data and fix exception reports as needed

Monitor and reconcile scrub audits across Orion customer databases

Compare and evaluate share balances of accounts within electronic system against electronic files custodial data

Audits performance runs on client accounts highlighting unusual performance numbers; reviews and remedies all data issues discovered

Retrieve and import prices for mutual funds, stocks, bonds, and variable annuities on a daily basis

Retrieve and import transactions for all assigned downloaded sleeved accounts

Maintain and implement advisor special processes

Maintain a list of daily and weekly downloaded accounts for each database

Maintain and verify correct share balances by running balance checks (on a daily and monthly basis) and makes corrections to accounts, as needed

Monitor close of business day interface job schedules

Utilize various alternatives and troubleshooting methods to fix issues found during audit reports within client database

Perform additional data validation during Month End and Quarter End processing

Collaborate with trading team to support advisors

Respond to all client questions and issues received by phone or email, fax, or letter in a complete and quick manner and acts as single point of contact for assigned clients

Analyze client requests and deduces and explores possible solutions or forwards request on to appropriate department following-through until resolution

Train advisors on Orion system technology capabilities available by completing one-on-one sessions

Counsel advisors regarding best practices, policies, and procedures, as well as providing advice on how to handle situations encountered or requests

Aid in growing business with client by highlighting additional features which would benefit clients overall package offering

Process and confirm reconciliations on positions, transactions, prices, corporate actions and cost basis for Midland National Trades, IMA and Midland National Prices at close of business day

Ensure accuracy of data and meeting reconciliation deadlines. and timeliness of data

Run maintenance programs as needed or requested

Process multiple transaction and position files related to fund balances or assets held nightly

We’re looking for talent who:

Has knowledge of investment accounting a plus

Has ability to multi-task while maintaining careful attention to detail

Has minimum of a high school diploma and prefer a Bachelor’s degree in Business Administration or related field

Obtain Orion Industry Certification

Has minimum of 1 year of experience with accounting, problem solving, or analytical related work

Owns and manages relationships with stakeholders directly and work effectively with people at all levels in an organization

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Salary Range:

The pay listed in this posting indicates the estimated pay at the time of this posting; however, may vary depending on geographic location, job-related knowledge, skills, and experience. In addition, Orion offers a competitive benefits package which includes health, dental, vision, and disability coverage on day one, 401(k) plan with employer match, paid parental leave, pet benefits including pawternity leave and pet insurance, student loan repayment and more.