Technical Specialist

Found in: Talent US C2 - 2 weeks ago

Bethlehem, United States Sealed Air Corporation Full time

Job Description

Provide equipment troubleshooting, repair and maintenance service to customers using Sealed Air Cryovac materials. Assist or coordinate/supervise customer personnel in installation of equipment along with training customers in equipment operation, maintenance and sanitation. Inform customers of safety regulations, technical information, modifications and improvements. Analyzes packaging quality and production problems to determine if equipment, material or product related. Advise customers in establishing preventative maintenance programs and spare parts requirements. Enhance customer relations with regular calls, value capture, audits of equipment, securing parts and advise on packaging techniques per territory business plan. Assists sales in supporting new products and and opportunities. Supporting sales and marketing with timely completion of all administrative reports.

Required Qualifications

High School Diploma or equivalent required Mechanically inclined and innovative Possess a valid US Driver’s License Ability to travel overnight 30% of the time Technical school preferred Previous experience servicing Cryovac rotary and auxiliary equipment preferred Professional attitude and be self motivated/directed Time management, communication skills, decision making, interpersonal, computer and organizational skills  Computer technology experience – Email, Excel, Word, Google Apps, CRM Ability to work cross functionally to achieve company goals Ability to use basic hand and power tools  Commercial or Industrial troubleshooting, installation, servicing and programming Experience in food packaging or other related experience

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