Account Supervisior II
1 month ago
Why U.S. Xpress?
Right Role. Right Tools. Right People. We invest in our talent starting on day one. You will be provided with personal and professional development opportunities that complement your interests and encourage you to build a career you’re passionate about. Whether it is employee stock options, profit-sharing, 401K, professional development, or our competitive pay, we help prepare you for the future. Be part of an organization that values out-of-the-box thinking and rewards employees for going above and beyond. Curious about the other benefits of working with us? Check out other perks below Medical, Dental and Vision Vacation, Sick, & Personal time Paid Holidays Paid Parental Leave Tuition Reimbursement On-site work out facility
What You’ll Do:
Responsible for supervising and developing all drivers for assigned accounts; addressing customer service issues or complaints; and all shipments to meet the customer’s needs and demands.
What We’re Looking For:
Education
Experience
Minimum of 3 years of high volume operational experience required. Minimum of 1 year leadership experience required. Experience in the transportation industry a plus.Skills/Certifications
Intermediate interpersonal and communication (verbal and written) skills required; ability to exchange information effectively and tactfully, moderate degree of tack diplomacy when dealing with others and handling sensitive issues. Intermediate computer skills required; experience with Microsoft Office, Internet, and applicable company-specific applications. Strong analytical, problem solving, strategic and innovative thinking skills. Extreme patience in dealing with volatile situations; flawless follow-up procedures. Comprehensive knowledge of DOT regulations impacting daily operations. "-
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