Massage Therapist
2 months ago
Position Purpose:
To provide each guest with excellent customer service, massages, and body treatments.
Essential Functions:
Offer the highest level of personalized service while maintaining a positive, enthusiastic, helpful, and professional attitude with all guests and team members. Initiate and engage in conversations in a professional and friendly manner. Administer expert massage and body treatments for various purposes and needs and in the specific time frame given. Provide consistent professional treatments as directed in training classes and accepted certification practices Properly care for equipment and product used Communicate and describe in an articulate manner the spa offerings Compare and contrast the different services on the menu Recommend and up-sell services at the spa facility on property Handle guest questions and concerns with professionalism and courtesy Respond to guest requests immediately, accurately, and appropriately Understand the importance of and committed to continuing education Works unsupervised for extended period of time Uphold all protocols for set-up and cleanliness of treatment rooms Understand that as a representative of the Spa they will maintain a healthy appearance and a positive attitude Maintain a clean, safe, stocked and well-organized work area Maintains spa appearance and cleanliness. Comfortable around guests who may be in a state of undress Perform other tasks as assigned by Manager or Assistant Manager. Ability to troubleshoot and problem solve problems in fast paced environmentOther:
Regular attendance is essential to the successful performance of the position Due to the nature of the hospitality industry, team members may be required to work varying schedules, weekend, and holidays to reflect the needs of the facility Must comply with rules and regulations for the safe and effective operation of the facility Maintains a friendly pleasant and professional demeanor and appearance at all timesQualifications:
Two years massage therapy experience at a resort or high-level country club Proper training and certificates for service provided. (Must be able to produce certifications upon Certificated in Reiki Healing and Thai Massage is a plus High school diploma Experience in administering treatments to male and female guests in a professional manner. Understand and follow Blood Born Pathogen procedures Excellent, reading writing and oral proficiency in the English language Must be able to stand up to 9 hours per day Length of time of these tasks may vary Must be able to lift 15lbs occasionally Requires grasping, writing, standing, sitting, walking, repetitive motions, listening, hearing ability and visual acuity. Must be able to operate office equipment such as computers, printer, multi touch tone phones, filing cabinet, fax machines, photocopiers, and other office equipment.Disclaimer : This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (. emergencies, changes in personnel, workload, rush jobs or technical developments).
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
Caesars Entertainment reserves the right to make changes to the job description whenever necessary.
Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status
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