Driver Manager
1 week ago
Company Driver Managers focus on representing the best interests of both the Driver and the company.
ESSENTIAL JOB FUNCTIONS FOR THIS POSITION:
Communicate proactively and quickly to Planners, CSRs, and Drivers. Build relationships with Drivers to understand their expectations and preferences. Manages revenue and mileage goals for each driver and the fleet as a whole. Counsels drivers who are not meeting metric goals/expectations. Directly influences the routes assigned to the drivers for optimal success for the driver and company. Oversees MPG performance for each driver and fleet as a whole. Coaches all drivers who perform below MPG goals/expectations. Help Drivers experience good weeks and good weekends Determines which drivers may require termination based on poor performance. Update ETA’s accurately and timely. Update Total Mail accurately and timely Alertly manage phone calls and phone messages Provide warnings to CSRs and Planners when a Driver is going to be late or if the Driver has been sitting too long (detention) at a location. Ensure the Driver performs safely. Check in on all Drivers by 9:00am. Regular and predictable attendanceOTHER SIGNIFICANT JOB FUNCTIONS INCLUDE:
Focus on good starts to each week (Monday mornings). Help the Driver understand the plan. And look ahead for the Driver ensuring that he/she will have a good week. Sell the loads to the Drivers Ensure Driver’s acceptance of a load. Establish clear expectations for Drivers when they first begin at Venture Transport. Counsel/mentor/lead drivers Update Expirations and Driver Statuses accurately and timely Help Safety and Maintenance departments with safe equipment. Utilize Trip Alert to quickly evaluate “red flag” situations. Comply with company policies and procedures and all applicable laws and regulations. Additional duties as assigned RequirementsREQUIRED EDUCATION / EXPERIENCE
Bachelor’s Degree or commensurate industry experience.PREFERRED EDUCATION / EXPERIENCE
Bachelor’s degree, preferably in Logistics, Supply Chain, Transportation, Business, or any combination and experience, which would provide equivalent backgroundREQUIRED SKILLS (TECHNICAL, CLERICAL, LANGUAGE, ETC.)
Knowledgeable of the Transportation, Operations, and/or Logistics industries Ability to resolve conflict and problems diplomatically Ability to handle criticism positively without emotion Knowledge of TMW Office Suite-
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