Senior Client Service Specialist
2 weeks ago
Description
The Opportunity:
The Senior Client Service Specialist is responsible to consistently & effectively develop, enhance and solidify client relationships by providing exceptional customer service in accordance with Hylant standards. Provide a high level of support to fellow team members in the handling of new & renewal business, enabling continuous growth & development of insurance knowledge & professionalism to the highest level possible.
We currently operate in a hybrid work environment with a minimum of 2 days in office and the opportunity to work remotely the remaining 3 days. In office requirements may be greater at the early stages of employment or based on business need.
Are You A Match?
The Senior Client Service Specialist is driven by prompt, accurate and thoughtful service to clients by consistently responding to inquiries within 24 hours of receipt. With 7+ years’ experience in this space you will need a valid Ohio insurance license in good standing.
In This Role You Will Execute On:
Manage a small book of business in direct support of local office operations Master and execute servicing/processing tasks (such as issuance of certificates of insurance, etc.) and other related service tasks within the Agency Management System/EPIC while utilizing appropriate naming conventions and activities Provide prompt, accurate & thoughtful service to clients by consistently responding to internal and external client inquiries within 24 hours of when they are received Produce accurate and thorough documents using word and excel in order to meet deadlines Assist in the facilitation of the Client Engagement Strategy including scheduling, creating of documents, documentation in EPIC, etc. Organize and market new business submissions, in collaboration with other team members and stakeholdersIn This Role You’ll Need:
Client/Quality Focus : Anticipates, monitors and meets the needs of clients, and responds to them in an appropriate manner. Demonstrates a personal commitment to identify clients' business needs and continually seeks to provide a trusted advisor level of service Organization and Planning: Ability to plan, prioritize and organize work to meet or exceed deadline expectations Attention to Detail : Comprehensive and error free work Coachable : Quick learner and the ability to take direction/constructive feedback Communication : Successfully conveys information and expresses thoughts and facts. Demonstrates effective use of listening skills and displays openness to other people's ideas and thoughts Emotional Intelligence/Inclusiveness : Appropriately interacts with all members of the team, visitors, carriers and community partners without regard to individual characteristics
-
Client Service Specialist
6 days ago
Chicago, United States Old National Bank Full timeOld National Bank has been serving clients and communities since 1834. With $48 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goal Client Service, Relationship Manager, Specialist, Client Relations, Wealth Advisor, Service, Banking,...
-
Client Service Specialist
2 weeks ago
Chicago, United States Veterans Sourcing Group LLC Full timeJob title: Client Service Specialist Pay rate: $28/hr W2 Location: Chicago, IL - onsite Business rationale: Contractor shall support CSAM client onboarding. For this role it is more application of the rules and regulations related to BSA in an Asset Management framework. Concentration on anyone with AM experience from the 1st line who has to review...
-
Client Service Specialist
4 weeks ago
Chicago, United States Veterans Sourcing Group Full timeJob title: Client Service Specialist Pay rate: $28/hr W2 Location: Chicago, IL - onsite Business rationale: Contractor shall support CSAM client onboarding. For this role it is more application of the rules and regulations related to BSA in an Asset Management framework. Concentration on anyone with AM experience from the 1st line who has to review...
-
Client Service Specialist
5 days ago
Chicago, United States Blank Label Full timeWho is Blank Label? Blank Label is an award-winning custom menswear brand with the mission of making custom the new standard for every male shopper - taking guys from ill-fitting work and casual wear to being a guy people would stop on the street just to compliment them on an outfit. We were founded in 2010 as an online custom shirt maker, and since then...
-
Client Service Specialist
5 days ago
Chicago, United States Blank Label Full timeWho is Blank Label? Blank Label is an award-winning custom menswear brand with the mission of making custom the new standard for every male shopper - taking guys from ill-fitting work and casual wear to being a guy people would stop on the street just to compliment them on an outfit. We were founded in 2010 as an online custom shirt maker, and since then...
-
Client Service Specialist
5 days ago
Chicago, United States Mercer Advisors Full timeJob Category : Client & Operations Support Requisition Number : CLIEN001684 Apply now Posted : April 15, 2024 Full-Time Locations Showing 1 location Chicago, IL Description Mercer Advisors is a different kind of wealth management firm. We exist so that our clients don’t have to worry about money. Our firm was founded in 1985, on the belief that families at...
-
Senior Client Manager
6 days ago
Chicago, United States Landor Full timeLandor is looking for a Senior Client Manager to join our Chicago studio. Could this be you? We are Landor. World-leading brand specialists. Consulting. Design. Experience. Connecting business strategy to brand. Bringing every facet of brand to life. Creating brand-led experiences for talent & customers. United in our drive to make a positive...
-
Senior Client Manager
5 days ago
Chicago, United States Landor Full timeLandor is looking for a Senior Client Manager to join our Chicago studio. Could this be you? We are Landor. World-leading brand specialists. Consulting. Design. Experience. Connecting business strategy to brand. Bringing every facet of brand to life. Creating brand-led experiences for talent & customers. United in our drive to make a positive difference....
-
Client Services Specialist
2 weeks ago
Chicago, United States Rewards Network Full timeAbout the job Celebrating 40 years in business, Rewards Network has helped restaurants increase their revenue, traffic, and customer engagement through our innovative financial, marketing services, and premier dining rewards programs. We connect diners to fantastic restaurant experiences by offering unique card-linked offers. Our offers leverage advanced...
-
Client Service Specialist
6 days ago
Chicago, United States Old National Bank Full timeOverview Old National Bank has been serving clients and communities since 1834. With $48 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through...
-
Senior Benefits Specialist
3 weeks ago
Chicago, United States The LaSalle Group Full timeOur client is one of the top law firms in the world, known for its excellence and commitment to providing legal services of the highest caliber. They are looking for a dynamic Senior Benefits Specialist to join their team! The Senior Benefits Specialist will be responsible for managing the employee benefits programs while also maintaining focus on health...
-
Senior Employee Relations Specialist
1 week ago
Chicago, United States Cushman & Wakefield Full timeThe Senior Employee Relations Specialist is responsible for the delivery of employee relations governance and consulting services to designated internal clients on ER matters. Key skills required to be successful in this role are exceptional communic Relations, Specialist, Employee, Senior, Manager, ER, Property Management, Business Services
-
Senior Manager, Client Services
7 days ago
Chicago, United States NORC at the University of Chicago Full timeSenior Manager, Client Services - AmeriSpeak Apply now Job no: 502327 Work type: Regular Full-Time Location: Chicago – 55 East Monroe Street, IL Capability Area: AmeriSpeak JOB SUMMARY: AmeriSpeak is a fast-growing, fast-paced, innovative, probability-based panel housed within NORC at the University of Chicago, a world leader in research excellence. The...
-
Client Service Specialist
4 days ago
Chicago, United States Old National Bank Full timeOld National Bank has been serving clients and communities since 1834. With $48 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through...
-
Senior Benefits Specialist
1 week ago
Chicago, United States LaSalle Network Full timeOur client is one of the top law firms in the world, known for its excellence and commitment to providing legal services of the highest caliber. They are looking for a dynamic Senior Benefits Specialist to join their team! The Senior Benefits Specialist will be responsible for managing the employee benefits programs while also maintaining focus on health and...
-
Senior Benefits Specialist
4 days ago
Chicago, United States LaSalle Network Full timeOur client is one of the top law firms in the world, known for its excellence and commitment to providing legal services of the highest caliber. They are looking for a dynamic Senior Benefits Specialist to join their team! The Senior Benefits Specialist will be responsible for managing the employee benefits programs while also maintaining focus on health and...
-
Senior Benefits Specialist
2 weeks ago
Chicago, United States LaSalle Network Full timeOur client is one of the top law firms in the world, known for its excellence and commitment to providing legal services of the highest caliber. They are looking for a dynamic Senior Benefits Specialist to join their team! The Senior Benefits Specialist will be responsible for managing the employee benefits programs while also maintaining focus on health and...
-
Senior Benefits Specialist
3 weeks ago
Chicago, United States LaSalle Network Full timeOur client is one of the top law firms in the world, known for its excellence and commitment to providing legal services of the highest caliber. They are looking for a dynamic Senior Benefits Specialist to join their team! The Senior Benefits Specialist will be responsible for managing the employee benefits programs while also maintaining focus on health and...
-
Senior Benefits Specialist
3 weeks ago
Chicago, United States LaSalle Network Full timeOur client is one of the top law firms in the world, known for its excellence and commitment to providing legal services of the highest caliber. They are looking for a dynamic Senior Benefits Specialist to join their team! The Senior Benefits Specialist will be responsible for managing the employee benefits programs while also maintaining focus on health and...
-
Senior Manager, Client Services
4 days ago
Chicago, United States U of C NORC Full timeJOB SUMMARY: AmeriSpeak ® is a fast-growing, fast-paced, innovative, probability-based panel housed within NORC at the University of Chicago, a world leader in research excellence. The Client Services Senior Manager is responsible for overseeing all aspects of project management for client research projects within AmeriSpeak. This is a unique opportunity...