Lock Box Processor

Job Description

Division: Commercial

Department: Commercial Products

Reports to: VP, Lock Box Manager

Status: Non-Exempt

Grade: 7

Pay Rate : $20.50 - $30.50

Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location.

Location: Worcester, MA - 386 Main Street

Purpose/Objective :

Primary operator for lockbox document processing equipment to group, balance, scan, and capture required information. Enter and locate transaction errors and discrepancies.

Key Accountabilities :

Complete all processing for lockbox customers Pick up mail as necessary from post offices Complete Positive Pay reviews Make corrections/returns for Harper’s and ETI Create PDF’s for ETI Drafts Process Bank by Mail – Teller Insight as necessary for lending areas Complete 386 Main mailroom functions Store Central Mass Branch work and complete research request Scan department documents to FCM for ACH, Wires, and Lockbox Complete Mobile and ATM daily reviews to assist Deposit Ops Processing of Canadian Items for Lockbox and RDC Customers Backup Lockbox Manager for vacation coverage Ensures compliance with all banking laws, rules, regulations, and prescribed policies/practices/procedures necessary to reduce risk and uphold ethical standards related to and required by one’s duties.

Education:

High School Diploma or equivalent

Experience:

Banking experience

Skills & Knowledge:

Strong organization skills Good 10-key skills Attention to detail Clerical and numerical skills

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