Senior Project Quality Manager

Found in: Talent US C2 - 3 weeks ago

North Charleston, United States HNTB Full time

What We're Looking For

At HNTB, you can create a career that is meaningful to you while building communities that matter to all of us. For more than a century, we have been delivering solutions for some of the largest, most complex infrastructure projects across the country. With our historic growth, it is an exciting time to join our team of employee-owners.

This opportunity entails being responsible for developing, proactively managing the implementation, and ensuring project team adherence to the project quality management plan in accordance with client, Federal Transit Administration (FTA) and HNTB Quality Management requirements. Utilizes expertise to improve quality, consistency, and profitability on sophisticated, high-risk transit projects

What You'll Do:

  • Develops, proactively manages the implementation, and ensures project team adherence to the project quality plan in accordance with client and FTA requirements, while also meeting HNTB Quality Management Standards of Performance and the requirements associated with the HNTB Quality Management System (QMS) in collaboration with the Client and Program/Project Manager (PM).

  • Participates in work planning collaboratively with client and PM team to determine the level of effort required for quality management.

  • Reviews and approves consultant quality plans, as well as quality plans for applicable HNTB subconsultants.

  • Monitors and ensures adherence by HNTB project staff and subconsultant, as well as other entities under contract to the client, to the project quality plan and report on compliance internally and to client, including the identification and mitigation of quality related risks.

  • Works with client, project, office, division and corporate quality leadership to develop and implement technologies and processes to achieve effective quality management of deliverables.

  • Establishes and implements quality performance metrics to identify actual and potential issues and lead efforts to execute recovery plans to achieve 4for4 delivery.

  • Participates in monthly project meetings to report to to client, project, office, division and/or corporate leadership on project quality performance.

  • Delivers project quality plan training.

  • Manages and implements a quality audit program.

  • Manages a corrective action system to identify and implement opportunities for improvement.

  • Reports on and provides recommendations to leadership regarding the performance of the project quality plan and potential improvements to the HNTB QMS.

  • Performs other duties as assigned

What You'll Need:

  • Experience in a Quality Management position with demonstrated experience managing a quality program, including experience auditing project quality from design through construction and preparing quality status reports.

  • Must have experience working on transit projects with ISO9001 and/or FTA Quality Management Requirement compliance.

  • ASQ Certified Quality Auditor (CQA) or Certified Manager of Quality/Organizational Excellence (CMQ/OE).

  • In lieu of degree, 16 years of relevant experience.

What You'll Bring:

  • Strong working knowledge of the principles and practices related to quality management on large capital projects meeting FTA Quality Management System requirements

  • Superior communication skills required

  • Superior interpersonal skills necessary to effectively communicate and collaborate with clients, managers, consultants, sub-consultants and technical staff

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