Hospitality Specialist
Found in: Talent US C2 - 2 weeks ago
Hospitality Specialist
Resort: Sand Pebble Resort
Pay Per Hour:$16
Sign-on bonus after 90 days of successful employment: $
WHAT YOU’LL DO
Looking for a professional individual to represent the first point of contact with our guests and handle all stages throughout their stay.
RESPONSIBILITIES:
Responsible for checking guests in/out most efficiently and courteously. Collect balances and post appropriate room charges. Answers and transfers calls from the switchboard using proper telephone etiquette. Answer guest questions about local restaurants and attractions. Make courtesy calls and follow-up calls to all guests’ issues. Send confirmation letters to owners/guests. Coordinate with all other departments to ensure a smooth response to guests’ requests. Open and close the credit card machines and cashier audit reports. Balance out cash drawer, process advance deposits when making reservations and collect money and post the transactions. Prepare night audit. Enter maintenance and service requests. Prepare check-in packets for the upcoming week. Assist with Resort Activities. All other duties as assigned by management.QUALIFICATIONS:
High School Diploma/GED Experience working with the public. Basic Computer skills. Work with minimal supervision. Active listener with the ability to solve problems. Good Verbal and communication skills. Flexible schedule - Ability to work weekends, some holidays, and early evening.-
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