餐饮部经理Food & Beverage Manager

6 months ago


McLean, United States Hilton Full time
餐饮部经理Food & Beverage Manager(

Job Number:

HOT0A0RX)

Work Locations

:Hotel Renju Chengdu Pidu, Tapestry Collection by HiltonNo. 966 Shunhe Road, Pidu DistrictChengdu

作为餐饮部经理,您将应以最高标准完成以下任务:

·在符合服务标准,利润率和独立的利润部门的前提下,确保所有小部门,会议及宴会的正常运营。

·确保所有的小部分具有完善的管理团队(餐厅经理/宴会经理)对收入利润和服务标准承担责任。

·在符合年度商务计划规则的前提下,明确的核算运营预算并决定部门应达到的收入、花费、人力、营运设备及固定资产。市场策划的关键和推动收入的举措将对核算运营预算起到辅助作用。

·在适当的时候提供准确的和切合实际的预测及更新的预期变化。

·确保供应商与采购部门联络并得到最大程度赞助,市场开发以及市场定价。

·监督成本并提出可衡量的控制成本的建议。

·确保严格遵守部门的营运预算范围。

·根据已建立的概念陈述,有效的管理各个部分和宴会部门。

·密切留意员工的能力,如果有必要做出及时的调整。

·监督部门休假计划,并确保最少数量的加班。

·确保坚持运营标准以达到营运指南设立的水准。

·在符合品牌标准和部门需求的前提下,维持服务手册内容并作适当的修改。

·和餐厅经理,宴会经理及各区域厨师长在必要时采取纠正行动。

·处理客人投诉和关于各种在食品,饮料及服务方面的需求。已确定的程序和草案需要详细的解释说明并一贯的执行。

·负责维护和修订部门及相关部门的各项政策和程序,以避免含糊不清。

·和客人建立良好的客户关系。

·在符合年度商务发展计划的前提下建立市场活动计划。此目标的实现需要通过适当的广告宣传和推广活动的预算范围来完成。

·确保完成所有关于餐饮的专业报表并及时转交给相关的部门。

·例行月度部门经理交流会和例会。

·和同事及其他部门保持良好的同事关系。

·充分的理解员工手册内容并确保员工执行各项条款。

·培训并发展餐厅经理,使他们能够独立运营自己的部门。

·建立并实施部门经理的发展计划。

·和培训部经理及部门培训主管共同完成员工培训计划。

·通过与餐厅经理,行政总厨和公关部经理的密切合作来发展餐饮部的各种推广活动。

·为餐厅经理做年度评估,并确保餐厅经理使用同样的方法给员工做评估。

·确保所有员工准时出勤,工服整洁并配带名牌。

·充分理解并坚持执行酒店关于防火,卫生和安全方面的方针。

·是食品安全系统的主要负责人。

·确保关注9项高风险方针,健康和安全是最重要的。

·确保健康安全系统很好的维持,并指出不足之处加以完善。

·辅助组建一个团队负责员工福利,安全和发展的工作。

·确保员工每时每刻位客人提供礼貌的专业的服务。

·为员工提供培训,确保他们有足够的技能来很好地完成工作。

·确保员工充分理解并遵守酒店关于卫生,健康和安全方面的规定。

·进行两次年度营运设备的盘点。

·在9项能力资格认证中, 人员管理沟通和计划安排为强项。

·坚持酒店安全制度、紧急情况处理规定和程序。

·确保员工充分的理解并遵守员工手册内容。

·如有必要,该部门有权更改或补充该职位描述。

·完成任何其他合理的职责和被指派的职责。

希尔顿餐饮部经理职位始终要以宾客的利益为重并与其他团队成员密切合作。若要成功地应聘这一职位,您的态度、行为、技能和价值观应符合下列标准:

·五至八年餐饮经验/四/五星级酒店或高标准的社会餐饮管理。

·很好的英文掌握能力(口语和书写)。

·工作中数学方面的知识。

·计算机基本的软件知识。

·必要的餐饮相关专业知识。

·具有积极合作的精神。以热心的态度对待所有的工作, 并乐于利用一切机会学习技能以便于改进自己的工作的技巧。

·具有极强的应变能力。灵活反应并以积极的态面对需求更改的事情,包括任何工作要求的改变的。

·具有较强的团队精神,通过合作及对同事工作的支持达到团队的共同目标。

·较强的餐饮及会议,宴会运作方面的知识和技能。

·优秀的领导和人员管理技能,附加培训技能。

·以客户为导向,并能够自信地建立和超过服务标准 。

·具有全面的关于服务,劳动力控制, 饮料, 维修, 广告, 电脑和财务方面的知识。

·优秀的人际处理能力并关注细节。

·在九项能力资格认证中, 人员管理沟通和计划安排为强项。

·通晓餐饮方面的知识及管理技能.

·数学运算的能力。

·用英语沟通的能力,及良好的情绪控制能力。

·能承受压力。

·身体状况良好。

EOE/AA/Disabled/Veterans

Schedule

:Full-timeBrand:Tapestry Collection by Hilton

Job

:Food and Beverage

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