Network Engineer

3 weeks ago

Lexington, United States Snaphunt Full time

The Offer

  • Opportunity to make a positive impact
  • Work alongside & learn from best in class talent
  • Excellent career development opportunities

The Job

Your responsibilities will include:

  • This is a hands-on technical role:
  • Provide tier-3 (expert level) operational support to resolve critical business issues that require deep network troubleshooting techniques and performance analysis
  • Independently own the Network Infrastructure support solving complex issues and suggest design modifications as appropriate.
  • Ensure SLAs are met - Responsible for performance analysis, proactive troubleshooting and capacity planning for the Network platforms.
  • Perform monitoring and maintenance of overall environment working with experienced team members.
  • Perform change controls. Update process documentation and team portals
  • Participate in troubleshooting, capacity planning and analysis, performance analysis & Root Cause Analysis.
  • Communicate with peers and managers regarding system issues & participate in 24x7 on-call.
  • Automate operational tasks to make processes simpler and more robust.
  • Ability to handle multiple complex tasks in a dynamic environment, with tight deadlines concurrently.
  • Manage network service providers and matrixed resources 
  • Refresh heat-maps and operations plans for campus networks, and all WAN, LAN, and WLAN connectivity
  • Monitor and analyze statistical data to develop improvement plans for network and application performance 
  • Provide an effective network capacity plan
  • Develop and monitor global weekly and monthly trending reports by business sectors to justify future growth 
  •  Oversees the management of service level agreements (SLAs) with vendors and service providers
  • Oversees and directs all aspects of the 24/7/365 mission critical network/telecommunication infrastructure operations; including planning, supporting, and maintaining functions
  • Serves as the senior-level escalation point for network operations to resolve critical incidents 
  • Maintains policy and procedures manual, conducts monthly service review meetings with key stakeholders.
  • Provides leadership, management, direction, and technical oversight for the network operations department

The Profile

  • Bachelor’s degree, or related qualification
  • Certifications is a must (CCNP, CCDP, CCIE – SP or Routing/ Switching)                                                                          
  • Minimum 12+ years of working in a Network / Telecommunications role, with expert level experience with MPLS, SIP, IP, Wi-Fi, SD-WAN, VPN, Firewalls, etc technologies
  • Experience of working in a multi-cultural, virtual team, across multiple geographical regions 
  • Experience with technologies such as: Cisco/Arista / Juniper HSRP/VRRP, VRF, VPC, VC, LACP, Fabric Path.
  • Extensive support of Routing Protocols/Technologies such BGP, OSPF, Logical Overlay, IOS-XR, MPLS VPN, Multicast.
  • Experience with DDI / IP Address management on solutions such as Infoblox
  • Strong understanding of application communication methodologies.
  • Ability to perform TCP/IP Network traces/packet captures with solid experience interpreting results.
  • High level of confidence and competence communicating on bridges.
  • Solid background in vendor management to drive incident resolution.
  • Experience with monitoring tools and strategies.
  • Execute and analyze packet captures using Netscout, Wireshark and other related technologies.
  • Perform or participate in complex maintenance or deployment activities.
  • Create or modify documentation in response to new events and learnings.
  • Routinely provide constructive feedback for improvement opportunities
  • Ability to coordinate and direct activities across multiple teams 
  • Excellent customer focus and engagement skills 
  • Ability to develop solutions within a complex operational environment 
  • Excellent verbal and written communications skills
  • Advanced knowledge of technical/business environment and problem determination strategies
  • Develops and maintains standard operating procedure manual and processes used by the team

The Employer

Our client is looking for Network Engineer.

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