Bartender

2 weeks ago

West Hollywood, United States Innovative Dining Group Full time

Description

JOB SUMMARY

A Bartender provides a unique dining experience for our guests by delivering outstanding customer service and a superior guest experience. Bartenders work directly with customers by mixing and serving drink orders. Responsibilities include verifying age requirements, knowing alcohol pairing and tastes, knowing how to make traditional and classy drinks, processing payments, managing inventory and cleaning bar supplies.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES include but are not limited to: 

Have an extensive knowledge of our restaurant’s food offerings and beverage program  Possess a strong familiarity with applicable safety laws and proper sanitation regulations  Present drink menus, make recommendations and answer questions regarding beverages  Accurately record beverage orders from guests and servers then promptly deliver to patrons seated at the bar  Prepare and execute quality alcoholic and non-alcoholic drinks consistent with our restaurant’s portion sizes, quality standards and drink recipes  Accept guest payment, process credit card charges, and make changes (if applicable)  Clear and reset tables in the bar area, maintain bottles and glasses in an attractive and functional manner to support efficient drink preparation and the promotion of beverages  Perform station opening/closing and side work duties for each shift  Maintain cleanliness in all areas of the bar including counters, sinks, utensils, shelves, and storage areas, wash and sterilize glassware and assist in restocking and replenishing the bar inventory and supplies  Report all equipment problems and bar maintenance issues to the restaurant manager  Be available to fill in as needed to ensure a smooth and an efficient operation of the restaurant as directed by the Restaurant Manager or immediate supervisor  Proficient in Microsoft Suite: Outlook, Word, Excel; Open Table and Restaurant POS Systems Create a welcoming environment for guests by greeting them, thanking them, and saying “good-bye”  Demonstrate excellent customer service skills and the ability to remain calm and composed under pressure  Embody and deliver on exceptional service and hospitality  Requirements

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential function at a high level. Furthermore, the individual must be able to multi-task, manage time efficiently, possess excellent communication skills, maintain a positive attitude and a professional demeanor and have a strong work ethic. Must have a flexible schedule, be available to work daytime, evening and/or weekend shifts and be willing to pursue ongoing training regarding spirits, wines, and sakes (if applicable). The requirements listed below are representative of the knowledge, skill, and/or ability required. Ability to provide verification of legal right to work in the United States. Must be twenty-one (21) years of age or older.

EDUCATION and/or EXPERIENCE

2 years of previous and relevant experience in a high-end, high-volume restaurant.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, training materials, and procedure manuals. Ability to communicate effectively with co-workers and guests. 

MATHEMATICAL SKILLS

Ability to perform basic mathematical functions as relates to the essential functions of the job, i.e., ability to accurately count and document inventory, observe proper measurements and portions for cocktail recipes and/or preparation, properly use computer monitor for ordering items, tallying, and reconciling bills. 

REASONING ABILITY

Ability to carry out detailed and specific written and/or oral instructions. Ability to problem solve in standardized situations. 

CERTIFICATES, LICENSES, REGISTRATIONS

It is the employee's responsibility to secure and maintain current status of all required certificates, licenses, or registrations when required by local, state, or federal government agencies, including a valid Food Handler Card and a valid Alcohol Awareness Training Certificate. Must have upon hire.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is required to work in a standing position for long periods of time (up to 8 hours) with some walking and occasional sitting. Hands and fingers are used to handle food, beverages and/or equipment. The employee is frequently required to stoop, kneel, or crouch. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, and the ability to adjust focus. 

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