Director II Continuous Improvement
3 months ago
Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.
As the Director II of Continuous Improvement, you will provide overall strategic leadership and oversight for continuous improvement in support of institutes, markets, or shared services, across the Cleveland Clinic enterprise. You will lead in a highly matrixed organization while ensuring inclusivity as well as collaborate with physician and administrative executive leaders to develop and deliver on vision and strategic goals of the enterprise. In this role, you will influence and inspire others to achieve results through relationship building and team development.
At Cleveland Clinic, we know what matters most. That's why we treat our caregivers as if they are our own family, and we are always creating ways to be there for you. Here, you'll find that we offer: resources to learn and grow, a fulfilling career for everyone, and comprehensive benefits that invest in your health, your physical and mental well-being and your future. When you join Cleveland Clinic, you'll be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare.
Responsibilities:
Language:
English.Education:
Bachelor's Degree Required.Master's Degree required.In lieu of master’s degree, 9 years of process improvement experience or a Lean Certification may suffice.Certifications:
Project Management Professional (PMP) and Lean Certification preferred.Complexity of Work:
Effectively coaches and train teams as well as other CI caregivers around influencing others and change management concepts.Expert level of statistical analysis, CI tools (e.g., VSM, VM, 5S, Process Map, Pareto, A3, etc.) and change management techniques.Able to navigate and operate in the organization at all levels to achieve results using industry knowledge.Coach others to improve and shape communication (written/verbal/presentation/listening) in a variety of engagement-specific environments. Coach others on situational awareness and non-verbal cues.Entrusts others to carry-out specific responsibilities or achieve specific goals by providing challenging work, clear vision and direction; along with reasonable oversight to ensure quality and timeliness.The ability to gain commitment from others, negotiate expectations and "wants," cope with mixed motivations, overcome resistance, address concerns, and find a path to forward progress.Portfolio management knowledge to deliver results while balancing the capacity of the team vs the demand of the customers.Ability to assess and develop necessary skill set within assigned Continuous Improvement team.Work Experience:
Ten years business or healthcare experience with at least seven years of experience leading process improvement, transformation, and project management.Six or more years demonstrating the ability to manage a large team of high functioning individual contributors.Experience in transformation/change agent role within an organization engaged in a Lean transformation preferred.Able to navigate and operate in the organization at all levels to achieve results using industry knowledge.Senior-level experience building and managing a team to advance and support continuous improvement throughout the enterprise.Demonstrated ability to teach/coach/influence/advise leadership at all levels regarding continuous improvement principles and practices and role of leader in a continuous improvement organization, in a complex, fast-paced, matrixed organization.Physical Requirements:
Ability to communicate and exchange accurate information.Ability to perform work in a stationary position for extended periods.Ability to work with physical records or operate a computer or other office equipment.In some locations, ability to travel throughout the hospital system.In some locations ability to move up to 25 lbs.Personal Protective Equipment:
Follow standard precautions using personal protective equipment as required.Pay Range
Minimum hourly: $57.19
Maximum hourly: $91.52
The pay range displayed on this job posting reflects the anticipated range for new hires. While the pay range is displayed as an hourly rate, Cleveland Clinic recruiters will clarify whether the compensation is hourly or salary. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set, and education. This is not inclusive of the value of Cleveland Clinic's benefits package, which includes among other benefits, healthcare/dental/vision and retirement.
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