Hotel Restaurant Shift Manager

2 weeks ago


Lawrence, United States Eldridge Hotel Full time

We are seeking new team members to create amazing guest experiences

Learning and development opportunities

Values you stand up for

Flexible hours and days

Discounted meals for employees

We are looking for a Shift Manager to oversee restaurant operations, including

welcoming and serving customers. Shift Manager responsibilities include

delegating tasks to restaurant staff, addressing diners’ queries and ensuring

compliance with safety regulations. If you have excellent organizational and

team management skills and experience in the food industry, we’d like to meet

you. Ultimately, you will help us create a memorable dining experience for our

guests.

Responsibilities

  • Delegate tasks to restaurant staff and supervise their performance
  • Manage dining reservations--TOCK reservation platform experience a plus
  • Help staff resolve on-the-job challenges
  • Track daily revenues
  • Balance the cash register at the end of the shift
  • Coordinate with suppliers as they deliver orders
  • Ensure client satisfaction and gracefully handle any complaints
  • Open or close the restaurant (when responsible for the first or last shift)
  • Inform the next Restaurant or Shift Manager about pending tasks
  • Report maintenance and training needs

Skills

  • Proven experience as a Shift Manager or relevant role in a restaurant
  • Good knowledge of restaurant operations (like managing reservations and payments)
  • Availability to work different shifts, including weekends
  • Basic knowledge of bookkeeping procedures
  • A customer service approach with the ability to manage complaints with professionalism
  • Excellent organizational skills
  • Team management abilities

The Eldridge Hotel has been an integral part of the history of Lawrence since its founding. The original building on this site was the Free State Hotel, built in 1855 by settlers from the New England Emigrant Aid Society. The Free State Hotel was intended to be temporary quarters for those settlers who came here from Boston and other areas while their homes were being built. It was named the Free State Hotel to make clear the intent of those early settlers: that Kansas should enter the union as a free state.


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