QA Manager

Clientmind Recruiting is recruiting for a Quality Assurance Manager for a rapidly growing technology company based in Greenbelt, MD. As a recently ISO 9001:2015 certified company, they are searching for someone to join their ranks and continue their tradition of delivering high quality products to their customers. The ideal candidate will be a self-starter accustomed to both managing and maintaining a Quality Management System for a government technology company delivery of both hardware and software products.

• Strategize, implement, and maintain a Quality Management System that adheres to organizational objectives and contractual requirements

• Develop quality processes for evaluation and improvement
• Maintain organizational and customer (government) standards of quality and reporting

• Oversee quality across multiple projects and teams, ensuring quality goals are reached while supporting on-time delivery

• Establish a well documented process for quality management between the organization and their AS9100 certified contract manufacturer

• Maintain and manage their QMS and be accountable for maintaining their ISO 9001:2015 certification

• Work closely with cross functional teams and assigned project leads to execute the Quality Management System
• Support project teams (internal and sub contractor) for optimal quality assurance, and coordinate and execute QMS activities on cross-project initiatives
• Identify key quality goals for cross functional teams and external vendors, partners, and subcontractors
• Work with other team members to identify risks and opportunities across multiple projects within the company

• Schedule and lead internal quality audits

• Support, review, and monitor nonconformance reports, corrective action reports, and root cause analyses

• Establish processes and lead communications with customer (Government) quality representatives including DCMA personnel; support regular Government audits and site visits at the client site and sub-contractor facilities

• U.S. Citizenship
• Secret security clearance desirable (or ability to obtain Secret level clearance)
• Bachelor’s degree required (technical degree preferred)
• 8-10+ years of experience in a Quality Management role for technology projects/programs
• An ASQ quality control certification is preferred
• Experience as in internal auditor – certification is preferred
• Experience interacting with the Defense Contract Management Agency (DCMA) in a quality management role is preferred
• Experience in Configuration Management is a plus
• A “doer” that can effectively support the team while working side-by-side and being hands- on in meeting the contract quality requirements
• Effective oral and written communication skills and excellent interpersonal skills demonstrating an ability to communicate and interact easily and effectively with a wide variety of individuals and echelons in both written and verbal forms
• High proficiency with Microsoft Project and Office 365 (Word, Excel, PowerPoint, Outlook, Teams, and SharePoint)
• Ability to interpret/analyze complex information within operational and development environments
• Possess the energy and experience to demonstrate sound judgment, foresight, and problem-solving skills in a fast-paced environment
• Work independently, as well as in a team environment, within the bounds and guidelines of the organization
• Willingness to travel to meet and work with the customer on site