Circulation Assistant

3 weeks ago

Jacksonville, United States Jacksonville State University Full time

Job Summary:

Under the supervision of the Library User Services Supervisor, the Circulation Assistant provides patron/customer services work of a clerical and technical nature providing assistance in using the resources of the library. This position has extensive contact with the patrons, faculty and staff and works with a variety of library automated systems. Circulation Assistants work with some independence. Problems, exceptions or new procedures will be explained and/or handled in cooperation with supervisor.

Duties and Responsibilities:

Provides users with detailed information regarding services, directions, policies, and procedures, use of equipment, and the use of the online catalog system. Manages library material utilizing automated systems, and provides reserve service and directional information. Sorts and shelves library materials and shifts library collections; prepares library material for shelving and circulation. Coordinates the processing of hold and recall requests and notifies library users of availability; resolves overdue recall problems, follows established guidelines. Charges out (check out) books to patrons. Interprets and enforces library and University policy and procedures; interacts appropriately with library users. Prepares and types statistical reports for the Library Director. Reports indicate number of books charged and discharged, number of patrons visiting the Library, number of patrons visiting the labs, use of materials on reserve, etc. Instructs patrons in the use of copy / microform machines and troubleshoots and performs minor repairs. Provides security for library property. Opens the library prior to regular business hours by turning on lights and equipment of all floors. Closes the library at the end of business hours by checking the floors for patrons, making closing announcements on public address system, locking doors, setting alarms, reading gate meters, and securing money. Opens/closes 11th floor rooms for special events and meetings. Clears fines from computer records. Maintains security of cash box, credit card machine, and patron’s personal information. Issues special permits to individuals not associated with the University, as dictated by policy, who may use the library. Collects fee for the special permit and creates patron records in the library circulation system. Empties book drops and discharges books. Places books on carts to carry books to appropriate floor. Returns books to and straightens shelves. Carries stacks of books or push/pull book trucks in order to transport books to locations in the library. Other duties as assigned

Required Minimum Qualifications:

High School Diploma or equivalent Clerical experience, work involving meeting the public, or work in a library

Preferred Qualifications:

Some experience in typing, keyboarding, or computer operation

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