Salon Manager

1 month ago

Arroyo Grande, United States European Wax Center Arroyo Grande Full time
Benefits:
  • Bonus based on performance
  • Competitive salary
  • Employee discounts
  • Flexible schedule
  • Free uniforms
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Wellness resources

Are you a passionate leader that thrives in building great teams and looking to be a part of an organization that cares about your continued development? If you answered “YES,” keep reading

If you share our passion for consistently exceeding client expectations, enjoy a performance-driven environment, and want to become an integral part of a top-performing team in the European Wax Center family, then we are looking for you

At European Wax Center, we are committed to the growth and development of our associates. We’re building our team of Superstars to set new expectations for the national network and shine. We provide our managers with a structured roadmap to allow their strengths to excel and give them the tools to succeed.

Our leadership team is expanding, and we are currently seeking a Manager who is friendly, well-spoken, detail-oriented, and conscientious—someone who will thrive in a fast-paced environment and lead our team toward success.

A successful leader at European Wax Center believes that great leaders work for their people. We take pride in caring for each other and provide a toolbox to success. As a manager, you will be responsible for driving sales, training, and coaching your team to deliver an exceptional experience to every guest.

What You’ll Do:


  • Lead a team of Guest Service Associates and Wax Specialists, overseeing customer service, sales, and quality of service.
  • Drive sales performance by setting clear goals, monitoring team performance, and ensuring the team meets revenue goals, number of tickets, and staff performance metrics.
  • Develop and foster a high-performance culture where people love to come to work and are motivated to achieve their best.
  • Hire, train, and mentor new employees, ensuring they receive the proper development and tools to succeed.
  • Manage day-to-day operations, including scheduling, payroll, inventory management, and administrative tasks.
  • Proactively address guest concerns, de-escalate issues, and train your team on handling customer service challenges.
  • Analyze business performance, assess key metrics, and create action plans to improve staff performance and meet business goals.
  • Maintain high cleanliness standards and ensure the store’s appearance and visual merchandising are in line with company guidelines.
  • Additional management duties as required.
What We Offer:


  • Competitive hourly rate plus monthly bonus incentives rewarding you for your hard work.
  • Personalized paid training to ensure your success.
  • Personal and professional development, including individualized coaching to help you grow as a leader.
  • Paid time off to support work-life balance.
  • Simple IRA Retirement Plan with company matching.
  • Complimentary services and product discounts for personal use.
  • Referral Programs to reward you for recommending great talent to join our team.
  • Long-term career growth opportunities with potential for advancement within the company.
Qualifications:


  • Ability to work 37+ hours per week—this is a full-time position.
  • Management experience in sales and/or the beauty industry is preferred, but not required. Strong leadership in a commission-based sales environment is highly valued.
  • Demonstrated sales experience and a proven track record in meeting revenue goals, ticket numbers, and staff performance metrics.
  • Strong organizational skills, with the ability to delegate tasks and manage multiple responsibilities in a fast-paced environment.
  • Problem-solving skills with the ability to identify root causes of issues and propose solutions.
  • Ability to drive results through others—motivating, mentoring, and inspiring the team to achieve business goals.
  • Effective interpersonal and communication skills (written and verbal), with the ability to provide feedback, coach employees, and build strong relationships.
  • Proficiency in Microsoft Office and experience using POS (point-of-sale) systems.
Soft Skills We Value:


  • Empathy – Understanding and addressing the needs and concerns of both your team and your guests.
  • Conflict resolution – Handling customer or team member issues with patience, professionalism, and a solution-focused approach.
  • Team motivation – Inspiring and encouraging your team to work together towards common goals.
  • Emotional intelligence – Recognizing and managing your own emotions as well as understanding and influencing the emotions of others, fostering a positive work environment.
  • Adaptability – Thriving in a fast-paced, ever-changing environment and being flexible in meeting the needs of the business.
  • Active listening – Ensuring that both guests and team members feel heard and valued.
Who We Are:


We are the experts. The authority. The OG of waxing.

Through our long history of quality service, we’ve elevated European Wax Center to a place where we embrace our craft, honor our vision, and plan for the future of our evolution into becoming an iconic personal care brand.

At our core, we’re here to help people feel unapologetically confident®. Our humble service is modern magic. Just one 15-minute reservation can help transform someone’s mood, someone’s day—even their perception of themselves.

We take waxing seriously because we take our guests seriously. If we can use our expertise and innovation to ensure that every person who walks through our door leaves feeling like their best self—then we’re going to do it. And we’re going to do it better than anyone else.

Ready to join us on this exciting journey?


We can’t wait to meet you

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