Engineer Video Conferencing

3 weeks ago

Miramar, United States Southern Glazer’s Wine & Spirits Full time

Overview

The Video Conferencing Engineer is responsible for the planning, design, configuration, implementation, testing and transition to steady state support of Video Conferencing solution supported by infrastructure such as; network, telecommunication, server, storage or software across the enterprise. They will partner with peer engineering teams on best practices, process, standards, and configuration management. The Engineer evaluates vendor supplied hardware, components and software packages for fit and performance and makes recommendations to IT management. This individual modifies and/or debugs vendor-supplied utilities and packages. The Engineer maintains technical documentation for Video Conferencing systems and platform (Zoom) and associated technologies that support the implementation. The Engineer diagnoses isolates and debugs hardware and software problems and performs problem resolution. The role is responsible for delivering solutions that are stable, secure, scalable and cost effective, as well providing escalation support to the administrators.

Specialized Skills and Technologies

Proficient in Microsoft Office Suite Knowledge of other MS Office Suite and software applications Expert level knowledge of the Zoom platform including cloud service, desktop application, and Zoom Room capabilities  Experience in design and implementation of Video Conferencing solutions services and familiarity with QSC, Sennheiser, and Neat hardware  Experience and working knowledge of Service Now Technical knowledge and skills as required for Tier 3 support Demonstrated understanding and awareness of the ITIL  Problem management process and procedures Capability to understand SGWS application portfolio and how the different systems contribute to daily business operations Experience with components of IT infrastructure including remote access (VPN), remote support tools, laptops, and wireless device

Primary Responsibilities

Dallas or Miramar only Participate in on call rotation Up to 25% Travel Coaches others Research, evaluate and recommend Video Conferencing related software and hardware products and services Perform capacity and resource planning for Video Conferencing systems Assess risks and perform contingency planning Provide input to supplier management team to help establish the Video Conferencing related vendor service agreements Install, configure, and maintain Video Conferencing systems (hardware and software) Troubleshoot and resolve technical issues (tier two support) Provide input to supplier management team to help manage Video Conferencing related vendor service level agreements Stay up-to-date on Video Conferencing platforms and hardware related technologies Serve as a technical resource for infrastructure initiatives that require Video Conferencing expertise

Preferred Qualifications

4+ years of experience in Infrastructure engineering role as it relates to the hardware and software components that align to technologies supported at Southern Glazers Provide accurate and timely updates to work tickets, incidents, and outages ITIL Foundation certified

Minimum Qualifications

Bachelor’s or Technical degree in related field or equivalent experience 4+ years of work experience in an Infrastructure or technical function Excellent verbal / written communication skills, strong attention to detail  Change Agent with Managerial Courage  Delivers Results  Holistic Thinking Strategic mindset Teamwork & Collaboration  Effective communication Ability to create, read, analyze, and interpret technical diagrams and written procedures  Ability to arrange processes or data in order of patterns specific to policies, processes, or system requirements  Ability to analyze and solve problems, think outside of the box and grasp technical concepts  Ability to combine information or data to find relationships among seemingly unrelated events  Experience in Video Conferencing environments and other infrastructure technologies that match SGWS’s infrastructure landscape Experience with design, implementation, configuration, tuning and optimization of technologies within SGWS’s landscape Must possess good problem-solving skills Understanding of hardware and software dependencies Coach, mentor and develop others The ability to translate business requirements to technical requirements Good verbal/written communication skills Strong attention to detail Strong team player who can work across multiple functional areas and disciplines Capability to understand SGWS’ application portfolio as well as how the different systems contribute to daily business operations Familiarity with ITIL concepts

Agile Delivery Values

Openness – Team and stakeholders agree to be open about all work and challenges  Commitment – Personally commit to achieving the goals of the team  Respect – Respect your team members to be capable and independent  Courage – You have courage to do the right thing and work on tough problems  Focus – Everyone focus on the work in the sprint and the goal of the scrum team. Rise and fall as a team 

Physical Demands

Physical demands include a considerable amount of time sitting and typing/keyboarding, using a computer (e.g., keyboard, mouse, and monitor), or mobile device Physical demands with activity or condition may occasionally include walking, bending, reaching, standing, squatting, and stooping May require occasional lifting/lowering, pushing, carrying, or pulling up to 20lbs

  • Engineer Video Conferencing

    6 days ago

    Miramar, United States Southern Glazer's Wine and Spirits Full time

    What You Need To Know Open the door to a groundbreaking tech career with an industry leader. Southern Glazer’s Wine & Spirits is North America’s preeminent wine and spirits distributor, as well as a family-owned, privately held company with a 50+ year legacy of success. To create a new era in alcohol beverage sales and service, we’re heavily invested...

  • Engineer Video Conferencing

    4 weeks ago

    Miramar, United States Southern Glazer's Wine & Spirits Full time

    What You Need To KnowOpen the door to a groundbreaking tech career with an industry leader. Southern Glazer's Wine & Spirits is North America's preeminent wine and spirits distributor, as well as a family-owned, privately held company with a 50+ year legacy of success. To create a new era in alcohol beverage sales and service, we're heavily invested in the...

  • Engineer Video Conferencing

    3 weeks ago

    Miramar, United States Southern Glazer's Wine & Spirits Full time

    Job DescriptionWhat You Need To KnowOpen the door to a groundbreaking tech career with an industry leader. Southern Glazer's Wine & Spirits is North America's preeminent wine and spirits distributor, as well as a family-owned, privately held company with a 50+ year legacy of success. To create a new era in alcohol beverage sales and service,...

  • Infrastructure Project Manager

    3 months ago

    Miramar, United States StevenDouglas Full time

    Title: Senior Infrastructure Project ManagerLocation: Miramar, FLWork Requirements: Those authorized to work in the United States without sponsorship are encouraged to applyThis role is not open to third party vendors.Summary:We are on the lookout for an Infrastructure Project Manager with robust experience in leading strategic infrastructure projects,...

  • Infrastructure Project Manager

    4 weeks ago

    Miramar, United States StevenDouglas Full time

    Title: Senior Infrastructure Project ManagerLocation: Miramar, FLWork Requirements: Those authorized to work in the United States without sponsorship are encouraged to applyThis role is not open to third party vendors.Summary:We are on the lookout for an Infrastructure Project Manager with robust experience in leading strategic infrastructure projects,...

  • NOC Engineer I

    7 days ago

    Miramar, United States UDT Full time

    NOC Engineer IMiramar, FloridaUDT is a technology enabler that helps clients in major industries evaluate, architect, provide, secure, and manage technology on the go, in the rack and in the cloud. UDT provides flexible and interoperable services, including mobility, cloud, collaboration, data, cyber security and software and IT as a service. The company...

  • Systems Engineer, NBC

    2 weeks ago

    Miramar, Florida, United States NBCUniversal Full time

    Job Description The Systems Engineer will be part of a dedicated team supporting our 24/7365 news operations onsite at the Miramar station. The ideal candidate will have demonstrated the ability to work alone and collaborate as part of a team. The role includes working on projects and a wide range of broadcast technologies. Job Responsibilities: Must...

  • Systems Engineer, NBC

    1 week ago

    Miramar, United States NBCUniversal Full time

    Job Description The Systems Engineer will be part of a dedicated team supporting our 24/7365 news operations onsite at the Miramar station. The ideal candidate will have demonstrated the ability to work alone and collaborate as part of a team. The role includes working on projects and a wide range of broadcast technologies.  Job...

  • Systems Engineer, NBC

    2 weeks ago

    Miramar, United States NBCUniversal Full time

    Job DescriptionThe Systems Engineer will be part of a dedicated team supporting our 24/7365 news operations onsite at the Miramar station. The ideal candidate will have demonstrated the ability to work alone and collaborate as part of a team. The role includes working on projects and a wide range of broadcast technologies. Job Responsibilities: Must be...

  • Systems Engineer, NBC

    2 weeks ago

    Miramar, United States NBCUniversal Full time

    Job DescriptionJob DescriptionCompany DescriptionWe create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local...

  • Engineer End User Computing

    2 weeks ago

    Miramar, United States Southern Glazer's Wine & Spirits Full time

    Job Description What You Need To Know Open the door to a groundbreaking tech career with an industry leader. Southern Glazer's Wine & Spirits is North America's preeminent wine and spirits distributor, as well as a family-owned, privately held company with a 50+ year legacy of success. To create a new era in alcohol beverage sales and service, we're heavily...

  • eCommerce Marketplace Marketing Manager

    2 weeks ago

    Miramar, United States WAI GLOBAL Full time

    Job DescriptionJob DescriptionDescription:We're seeking a skilled professional to join our team, where you'll be responsible for creating, managing, and optimizing strategic marketing campaigns across major marketplaces in the US and the UK. If you have a background in online retail, expertise in campaign structures, and a knack for driving results...

  • eCommerce Marketplace Marketing Manager

    14 hours ago

    Miramar, United States WAI GLOBAL Full time

    Job DescriptionJob DescriptionDescription:We're seeking a skilled professional to join our team, where you'll be responsible for creating, managing, and optimizing strategic marketing campaigns across major marketplaces in the US and the UK. If you have a background in online retail, expertise in campaign structures, and a knack for driving results...

  • Network Engineer

    1 week ago

    Miramar, United States ADT Full time

    Company Overview:   The next generation of ADT Commercial is here. At Everon, we truly believe that our people are the difference – for our organization, the customers we serve and the communities we protect. When you’re a part of Everon, you’ll have the opportunity to be a part of that difference every day. With more than 100 locations, a deep...

  • Systems Engineer- NBC

    4 weeks ago

    Miramar, United States NBCUniversal Full time

    Job DescriptionJob DescriptionCompany DescriptionWe create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local...

  • Systems Engineer- NBC

    4 weeks ago

    Miramar, United States NBCUniversal Full time

    Job DescriptionJob DescriptionCompany DescriptionWe create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local...

  • Systems Engineer, NBC

    2 weeks ago

    Miramar Beach, United States NBC Universal Media, LLC Full time

    Company Description We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and...

  • Fire Cad Designer Ii

    3 weeks ago

    Miramar, United States ADT Full time

    **_Company Overview:_** **_ Position Summary:_** The Designer is responsible for working with local sales and design departments to provide drafting, interpret project specifications and drawings, and assist with determining system layout of life safety, access control, CCTV and security systems to meet the needs of the customer. This position may also...

  • Account Executive

    1 month ago

    Miramar, United States COGECO Full time

    Our culture lifts you up-there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agile and dedicated. Time Type: Regular Job Description : About Our Company...

  • Account Executive

    4 weeks ago

    Miramar, United States COGECO Full time

    Our culture lifts you up-there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agile and dedicated. Time Type: Regular Job Description : About Our Company...