Security Field Supervisor
2 weeks ago
Overview
Do you want to take the next step in your security or operations career?
Come to Titan Security Group, one of the fastest-growing privately-held security services providers. We’re small enough that you can make a real impact, but big enough that we can provide security at iconic locations like Willis Tower and Millennium Park. Visit us at to learn more
We are hiring a Field Supervisor to work as part of a team to support a select group of Titan Security accounts. The position will report to a Portfolio Manager or Director of Operations and is primarily responsible for the quality assurance and compliance functions of the team members assigned at their accounts.
Responsibilities
Responsibilities for Field Supervisors include but are not limited to:
• Train team members in customer service, and complete quality assurance and compliance procedures and documentation
• Monitor and coach staff, including with attendance issues, disciplinary actions, and performance appraisal and documentation
• Support the HR department and Sr. Operations Manager in hiring, training, onboarding, and terminations
• Respond to any escalated security issues or emergency situations appropriately
• Compile and prepare reports and documents pertaining to incidents, personnel activities and account trends.
• Work a flexible schedule to meet the needs of the business which includes weekends.
• Other duties as assigned
Qualifications
Required Qualifications of Field Supervisors:
• Must be at least 21 years of age.
• High School diploma or general education degree (GED)
• 3 years experience as an Unarmed or Armed Security Officer or Security Supervisor, or related experience in a customer service industry, like retail or hospitality
• Must hold a Valid Class D Security License
• Able to pass pre-employment drug screen and criminal background check.
• Able to read, write, speak, and understand English
• Able to meet physical essential functions of the job, which can include lifting 75+ lbs, completing foot patrols, walking up and down stairs, working in inclement weather
• Proficiency with Microsoft Office software
Preferred Qualifications of Field Field Supervisors:
• Bi-lingual considered a plus.
Pay and Benefits for Field Supervisors:
• $21.00 - $22.00 / hour based on experience
• Paid time off and paid holidays
• Medical and Dental insurance
• Opportunities for career growth and promotion
• Skills-enhancing training
EOE/M/F/D/V
#HP
#HP
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