SVP - USPB Control Testing Automation Initiatives Team Leader – Hybrid

3 months ago

Jacksonville, United States 00002 Citibank, N.A. Full time

The Personal Banking (USPB) Control Testing Automation Initiatives Leader is an expert on data-based control and control testing digitization and automation techniques with great familiarity with existing and emerging technologies around data management and data analytics as well as leads a team of experts on the topic and often will be in touch with senior managers at Director or Managing Director levels.

This position reports to the USPB Operations Control Testing Head within the USPB-Wealth-Common Control Testing Utility; and is a strategic- and execution-oriented team manager who is accountable for control testing automation initiatives within their scope and leading a team towards achieving Control Testing Utility automation objectives.

Excellent communication skills required to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required to guide, influence and convince others, particularly colleagues in other areas and occasional external customers. Accountable for controls monitoring results and advice regarding their owned controls execution. Necessitates a degree of responsibility over technical strategy. Responsible for supporting the USPB Operations Controls Testing Head on control testing automation related tasks, including interaction with other automation leaders within the larger organization and key control execution contacts within covered businesses and functions. Responsible for supporting the USPB Operations Controls Testing Head on handling staff management issues, including resource management and allocation of work within the team/project.

Responsibilities:

Supports the Controls Testing Utility by providing support on control design assessment and being responsible for leading a team that designs automated testing tools. Serves as key subject matter expert on control testing automation initiatives and provides automation support when team is assessing an automated control design. Leads the control testing automation pipeline management, being responsible for escalating any blocks and continuously forecasting the work effort. Engages business owners to review Activities-Risk-Controls and gain a thorough understanding of the expected control testing tool, analyzing and defining an executable process. Conducts research as required on data availability, including location, format and access needed for the target data. Maintains relationships and drives accountability with directs, partners, and stakeholders to drive control testing's success in support of the business's strategy. Handles control testing automation interactions with senior managers at Director or Managing Director levels. Prepares for the rollout and validates the reports that are provided by the automation team to their own team on an escalated basis, determining if the results are acceptable and as planned for the tool. Ensure that directs are validating initial results and performing a hand-off to testing analysts and makes sure that their directs are reviewing related control testing procedures for accuracy. Serves as liaison with testing analyst and automation team on any issues that may occur with the automation after the rollout for escalations. Maintains the automation dashboard, ensuring timeliness and quality of projects being delivered. Appropriately assesses risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards. Supports other relevant work efforts of the department where needed and as directed by their manager.

Qualifications:

10+ years relevant experience, 5+ years in Risk & Controls roles, 5+ years of direct management experience preferred. Subject matter expert on data management and reporting. Expert-level understanding of MCA (Managers Control Assessment) frameworks and processes. Advanced skills in MS Word, MS Excel, MS PowerPoint, and MS SharePoint. In-depth experience with tools such as JIRA, FDR, IBS, Eclipse, and Workflow Management tools preferred. Effective communication, written and presentation skills. Excellent people and relationship management skills with the ability to influence others and foster a sense of collaboration. Exemplary analytical and continuous improvement skills. Independent thinker and able to perform a credible challenge of businesses/functions. Ability to work effectively on virtual teams, including across different geographies and time zones preferred.

Travel Requirement:

Less than 10%.

Education:

Bachelor’s/University degree, Master’s degree preferred.

Primary Locations:

Florence, Irving, Jacksonville, Tampa.

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Job Family Group:

Risk Management

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Job Family:

Business Risk & Control

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Time Type:

Full time

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Primary Location:

Florence Kentucky United States

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Primary Location Full Time Salary Range:

$134, - $202,


In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

Jun 25, 2024

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .

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